Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Cuenta con lo basico. Le falta un poco de mantenimiento y hay personas en los balcones, olores a cigarrillo y hasta desechos de mascotas. El desayuno muy basico.
Commentaires de Gestion de l’hôtel
25 août 2024 par Makisha, Gestion de l’hôtel
Muchas gracias por elegir hospedarse con nosotros y por tomarse el tiempo para evaluar su estadía.Lamentamos mucho los inconvenientes que pueda ocasionar el hecho de que la gente fume en el balcón y también las mascotas. Recientemente hemos realizado cambios en los que ya no se aceptan mascotas y ahora contamos con un área designada para fumadores. Sus comentarios se compartirán con el departamento correspondiente para tomar decisiones informadas y estar seguros de que ningún huésped futuro los experimente en el futuro.Esperamos que nos brinde otra oportunidad para brindarle un mejor servicio la próxima vez que su destino sea Altamonte Springs.
par un voyageur
Publié le 23 août 2024 sur Expedia
The TV ITS not working in the 2 beds
Commentaires de Gestion de l’hôtel
23 août 2024 par Makisha, Gestion de l’hôtel
We sincerely apologize if some aspects of your stay did not meet your expectations. We understand how inconvenient the issue with the television must have been. Had this been brought to our attention, we would have gladly provided you with a different room to ensure your comfort. We truly apologize for the inconvenience.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Makisha, Gestion de l’hôtel
Thank you, Jemetrius, for choosing to stay with us at the Developer Inn Orlando North, a Baymont by Wyndham and for taking the time to review your stay. We are thrilled to hear that you were pleased with our service and accommodations during your recent stay. We look forward to welcoming you back during your next visit to Altamonte Springs.
par un voyageur de San Diego
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Makisha burgess, Gestion de l’hôtel
Thank you for the feedback Bryan, and for staying with us!
par un voyageur de San Diego
Publié le 20 août 2024 sur Expedia
Nice pool, the Deluxe suite is two rooms and was easy to set up our massage table. It could be nicer if they provided a little better breakfast menu.
Anyway they need to do better at cleaning the rooms as far as washing the walls every once in a while and not using a dirty mop to mop the floors spreading dirty water mop buckets from one room to the next room and never getting down on your hands and knees to wipe down a floor, rinse in clean water and repeat. Especially when you use light colored grout and it is black ialong the main walking paths. And you can see how gross the floors are after you spill something and clean it up yourself .. The rag when wiped up the floor was nasty.
Commentaires de Gestion de l’hôtel
20 août 2024 par Memfis , Gestion de l’hôtel
Thank you, Bryan, for taking the time to provide feedback. I really appreciate your detailed observations.It's extremely disappointing to hear that we have fallen short of the cleanliness and standards we strive for. Your comments about the floors and overall cleanliness are particularly concerning and we will certainly take them under serious consideration. Ensuring a clean and comfortable environment is a priority for us, and your feedback will help us make the necessary improvements.Thank you again for sharing your experience with us. We are committed to doing better and hope to welcome you back in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
The room had full size beds instead of queen size beds. That was not the main issue. The mattresses were very very poor, and no one got a good nights sleep. So, instead of sleeping overnight Sunday into Monday, we cut our trip short. The person at the desk could not issue a refund for the 1 night. I would like the refund of the cost of one night back to me Amex card, please.
Commentaires de Gestion de l’hôtel
19 août 2024 par Makisha Burgess, Gestion de l’hôtel
Thank you, Anthony, for sharing your feedback regarding your recent stay. We deeply regret the substandard experience you had and apologize for any inconvenience. After investigating your concerns, our staff would have made every effort to accommodate you by offering alternative rooms but as mentioned in our phone call they had not made the staff aware that the beds were uncomfortable to them. Also, in regard to the refund also mentioned in our phone call unfortunately your family checked out late last night dues to wanting to relax and shower, it was explained to them if they would have checked out by 11am, we would have been able to refund a night's stay, but they wanted the extra time to use the room we do apologize for any issues.
par un voyageur
Publié le 18 août 2024 sur Expedia
Very helpful
Commentaires de Gestion de l’hôtel
18 août 2024 par Memfis , Gestion de l’hôtel
Thank you, Kishan, for choosing to stay with us at the Developer Inn Orlando North, a Baymont by Wyndham and for taking the time to review your stay.We are thrilled to hear that you were pleased with our service and accommodations during your recent stay. Your kind words mean a lot to us and will be shared with our staff for further improvement.We look forward to welcoming you back during your next visit to Altamonte Springs.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Memfis , Gestion de l’hôtel
Thank you so much, Rayza, for choosing to stay with us at the Developer Inn Orlando North, a Baymont by Wyndham. We truly appreciate you taking the time to share your feedback.We’re thrilled to hear that you were pleased with our service and accommodations during your recent stay. Your feedback mean a lot to us and will be shared with our team to continue improving our services.We look forward to welcoming you back on your next visit to Altamonte Springs.
par un voyageur
Publié le 15 août 2024 sur Expedia
Me gusto lo atentos que son los empleados
Commentaires de Gestion de l’hôtel
15 août 2024 par Makisha Burgess, Gestion de l’hôtel
Thank you so much, Jose, for choosing to stay with us at the Developer Inn Orlando North, a Baymont by Wyndham, and for taking the time to review your stay.We are thrilled to hear that your recent stay with us was good. We will share your feedback with our associates to encourage them and keep the high standard we strive to achieve.We look forward to welcoming you back on your next visit to Altamonte Springs.
par un voyageur
Publié le 13 août 2024 sur Expedia
Lo único que me gustó fue que tenía un Walgreens cerca, el aire acondicionado no dejó de hacer ruidos durante la noche, los alrededores sucios y el piso del cuarto no estaba tan limpio como parecía
Commentaires de Gestion de l’hôtel
13 août 2024 par Makisha Burgess, Gestion de l’hôtel
Thank you so much, Evelyn, for taking your time to give us feedback about your recent stay. We strive to maintain high standards of cleanliness and service, and I regret that we fell short on this occasion. Your feedback regarding the cleanliness of the hotel has been noted, and we will raise this with our relevant department to prevent future occurrences. We appreciate your feedback and hope you will consider staying with us again. We would love the opportunity to provide you with a better experience.
