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DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

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Les mois affichés sont December 2024 et January 2025.
décembre 2024
janvier 2025

Galerie de photos de l’hébergement DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

Piscine chauffée
Intérieur
Extérieur
Intérieur
Téléviseur connecté, jeux vidéo, lecteur de DVD, livres

Avis

9,6 sur 10 – 

Exceptionnel

Maison entière

5 chambres3 salles de bain12 personnes279 m²

Commodités populaires

  • Stationnement disponible
  • Laveuse
  • Cuisine
  • Climatisation
  • Sécheuse
  • Espace extérieur

Explorez la région

Map
Davenport, FL
  • Highland Reserve Golf Club
    18 min à pied
  • Parc régional du nord-est
    3 min en voiture
  • Lac Davenport
    5 min en voiture
  • Orlando, Floride (MCO-Aéroport international d'Orlando)
    41 min en voiture

Options de chambre

À propos du quartier

Davenport

Séjour au Highlands Reserve.En séjournant à propriété de vacances du quartier Highlands Reserve, vous serez à moins de 5 km de Highland Reserve Golf Club et de Parc régional du nord-est. De plus, Lac Davenport est à moins de 5 km et Parc aquatique Surfari est à moins de 10 km.
Afficher plus de maisons de vacances à OrlandoS’ouvre dans une nouvelle fenêtre

À proximité

  • Highland Reserve Golf Club - 18 min à pied
  • Parc régional du nord-est - 3 min en voiture
  • ChampionsGate Golf Club - 12 min en voiture
  • Mystic Dunes Golf Club - 18 min en voiture
  • Parc à thème Disney's Animal Kingdom® - 23 min en voiture

Transport

  • Gare de Kissimmee : à 32 min en voiture
  • Kissimmee, Floride (ISM-Kissimmee Gateway) : à 34 min en voiture

Restaurants

  • ‪McDonald's - ‬6 min en voiture
  • ‪Culver's - ‬7 min en voiture
  • ‪Taco Bell - ‬6 min en voiture
  • ‪Taco Bell - ‬8 min en voiture
  • ‪Best of British Cafe - ‬4 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

DISNEY AREA POOL HOME FOR RENT. SOUTH - WEST FACING PRIVATE POOL! GAMES ROOM! ONLY MINUTES FROM DISNEY PARKS AND MAJOR ATTRACTIONS WITH SHOPPING AND DINING.
FREE WI-FI, HIGH CHAIR, CRIB, BABY STROLLER.
THIS EXECUTIVE VILLA IS CONVENIENTLY LOCATED WITHIN JUST A 5 MINUTE WALK TO PUBLIX SUPERMARKET. WAL-MART SUPER CENTER IS ONLY 5 MINUTES AWAY BY CAR.
THERE IS AN 18 HOLE PAR 72 CHAMPIONSHIP GOLF COURSE LOCATED WITHIN HIGHLANDS RESERVE ALONG WITH COMMUNITY POOL, CHILDREN'S PLAYGROUND AND GREAT TENNIS COURT ALL WITHIN WALKING DISTANCE


Our luxury villa comprises of the following:

Ground Floor

Family room with Huge 65'' LED TV

Formal dining area
Formal living room
Fully equipped kitchen
Breakfast nook
Laundry room with washer & dryer
Bedroom with queen full size bed and adjoining shared bathroom
Heated swimming pool with poolside furniture
High Speed Wireless Internet Access
Crib, High Chair & Stroller available
Games Room with Pool Table, Tiki Bar
Pull out sofa converts to double bed in living room
First Floor

King Master bedroom with impressive en-suite bathroom
Disney Princess themed bedroom with 2 twin beds and 37' LCD TV
2 further twin bedrooms
Family bathroom 3
Maximum occupancy of 12 adults + 1 infant


Ground Floor

Pool

The luxurious private pool surrounded by tropical trees offers wonderful views of the sunset as you relax in the evening warmth of the Florida climate. You will find yourself drawn to this area which is provided with table, chairs and loungers for your enjoyment and comfort.

The pool can be heated for an additional daily charge (recommended for October to March stays) but for those really hot days of summer, the lanai is equipped with a ceiling fan to help keep you cool as you sip those iced drinks by the pool. A toddler pool safety fence is provided for your piece of mind.

Family Room

The spacious family room is beautifully decorated and comfortably furnished to allow our guests to relax and should they choose, enjoy the entertainment offered by the 200 channel cable HD TV, 55'' LED TV. This room also benefits from a ceiling fan.

Living Room

Should you want to relax in a quieter area, our sitting room provides a luxurious, light and airy space where you can chill out away from the Family room. Here you will find large comfortable chairs and sofa in which to relax and rest those weary limbs at the end of the day. One of the sofas converts into a double bed providing sleeping capacity for 2.

Dining Areas

There are two dining areas, a formal dining area and a breakfast nook. The breakfast nook looks out on to the Lanai and pool area and has seating to a breakfast bar in addition to the glass top table and chairs. The formal dining area is located next to the sitting room and has a large table with 6 chairs beautifully set out for those special dining occasions.

Kitchen

The large open plan kitchen comes complete with all mod cons to make your holiday as relaxing as possible. Amenities include full size cooker, waste disposal, fridge/freezer, microwave, dishwasher, coffee maker, crockery, cutlery and even a teapot for our British guests. The only thing you need to provide is the food and drink !!

Ground Floor Bedroom

A delightful ground floor bedroom with Queen bed. This room has a large walk-in closet, ceiling fan, TV, and access to an adjoining shared bathroom with bath with shower

Games Room

Should the kids have any excess energy after those days at the park, or on those days when the parents want to relax around the pool, we have provided something to keep them happy. The garage has been converted to a games area with a full size 8' Pool Table and Tiki Bar

Laundry Room

The laundry room provides a washing machine, tumble dryer, ironing board and iron for your convenience.



First Floor

Master Suite

This truly magnificent room is furnished with a King bed with matching furnishings and provides a large walk-in closet and ample drawer space. The soft furnishings and decorations really make this room special, and of course it has its own 27' HD TV

The adjoining en-suite bathroom enjoys his and hers vanity units, large corner bath, separate walk-in shower unit and separate WC cubicle.

Bedroom 3

Kids will love this! The Princess room. A delightful Disney themed bedroom with 2 single beds. Features in this room match furniture which along with the soft furnishings make this a very comfortable room. In addition there is a large walk-in closet, ceiling fan and 37'' HD LCD TV.

Bedroom 4

This large room has twin beds, a desk with bookcase and TV/DVD player and ceiling fan. A built in closet and chest of drawers provides plenty of clothes storage space. The third bathroom is next door to this room.

Bedroom 5

This bedroom features twin beds and is situated next to the third bathroom. Ample hanging in a large walk-in closet and drawer space is provided along with a TV and ceiling fan for your comfort.

Walking Distance to Shops, Restaurants & Bars

5 - 10 minutes

Gestionnaire de l’hébergement

Alex

Langues

Anglais

Commodités de l’hébergement

Plage

  • Chaises longues sur la plage
  • Serviettes de plage

Piscine/spa

  • Piscine chauffée
  • Piscine privée clôturée

Internet

  • Disponible dans la maison : Wi-Fi gratuit

Stationnement et transport

  • Voiture recommandée
  • Options de stationnement sur place incluant un garage

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Bouilloire électrique
  • Cafetière-théière
  • Congélateur
  • Cuisinette
  • Épices
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Lave-vaisselle
  • Machine à glaçons
  • Mélangeur
  • Moulin à café
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Table de salle à manger

Chambres

  • 5 chambres
  • Draps fournis

Salle de bain

  • 3 salles de bain partagées
  • Baignoire
  • Baignoire ou douche
  • Douche
  • Papier de toilette
  • Savon
  • Séchoir à cheveux
  • Serviettes fournies

Lieux de séjour

  • Salle à manger séparée
  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Jeux
  • Jeux vidéo
  • Lecteur de DVD
  • Livres
  • Téléviseur connecté avec chaînes par câble/satellite

Espaces extérieurs

  • Véranda

Buanderie

  • Laveuse-sécheuse

Espaces de travail

  • Bureau
  • Chaise de bureau

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Hébergement non-fumeurs

Services et commodités

  • Entretien ménager (sur demande)
  • Fer et planche à repasser
  • Téléphone

Activités

  • Arcade ou salle de jeux
  • Golf
  • Parc aquatique
  • Piscine chauffée
  • Privilèges de golf (en option)
  • Table de billard
  • Golf à proximité
  • Parc d’attractions à proximité

Dispositifs de sécurité

  • Aucun détecteur de monoxyde de carbone ou appareil au gaz (L’hôte a indiqué qu’il n’y avait pas de détecteur de monoxyde de carbone ni d’appareils au gaz dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Extincteur

Information générale

  • Entretien ménager (sur demande)
  • Hébergement situé dans un complexe
  • Taille de l’unité : 3 000 pieds carrés

Politiques

Arrivée

Arrivée à partir de 16 h
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 25 ans

Départ

L’heure limite de départ est 10 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il n’y avait pas de détecteur de monoxyde de carbone ni d’appareils à gaz dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur.
Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte privé(e), et non par un(e) professionnel(le) exploitant un commerce ou une entreprise. Les fêtes et les événements de groupe sont strictement interdits. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un extincteur et un détecteur de fumée.

Hébergement également appelé

Disney Area Highlands Reserve South Facing Pool Games Room Villa
Disney Area Highlands Reserve South Facing Pool Games Room Villa
Disney Area Highlands Reserve South Facing Pool Games Room
Disney Area Highlands Reserve South Facing Pool Games Room

Avis pour DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 58 avis sur 66." "
Note de 8 – Bien, d’après 2 avis sur 66." "
Note de 6 – Acceptable, d’après 4 avis sur 66." "
Note de 4 – Médiocre, d’après 1 avis sur 66." "
Note de 2 – Terrible, d’après 1 avis sur 66." "

9,0/10

Propreté

8,0/10

Commodités

8,0/10

État et installations de l’hébergement

Avis

4/10 – Médiocre

Sara G.

Points faibles : Propreté
Very dirty & not so cute
The pictures for this house are the reason we decided on it. We got in early, couldn’t check in early, because there were people living in the house. We drove by to see it before getting the code, and people were loading up their belongings. Once we got the code, it didn’t work. I had to reach out to the host to get the house reset. The house was dirty, dishes had food left on them, there was an inappropriate picture of a woman left in the kids closet, and the home was musty. The towels all need replaced. They are very old and worn out. They knew we had 7 people coming, and only had 2 pool towels. They did bring more the following day, so that was a plus. The host responded until the end. I felt like we should receive a refund of some sort, especially for the cleaning fee we paid, because this house was nasty. But no response after requesting that refund. I know the pictures make this house look cute for families with children. But the decals are coming off every wall in the bedrooms, and the house walls probably haven’t been cleaned or painted in years. It just wasn’t a great stay in this home.
Séjour de 14 nuits en février 2024

8/10 – Bien

Karma M.

Points forts : Propreté
Kids loved the pool
Overall a good stay. Pool was great. Place was clean. A bit dated but comfortable. Loved the family room couches. Property manager responded quickly to questions. The one thing I would change is that the only information in the house is posted warnings about ways you can lose your damage deposit. There is no information about nearby restaurants or hospitals, check-out info, advice about how to sort the recyclables, etc. This would have been useful and made us feel more welcome in the house.
Séjour de 10 nuits en mars 2024

10/10 – Excellent

Becky H.

Points forts : Propreté
Very nice house and location
We really enjoyed our time at the villa. The pool was so clean and we paid extra for the pool heat ( highly recommended) we stayed in the middle of February and even though some nights dipped below 55, that pool heater was working hard to keep the water at 86. The house is so lovely and spacious. It quickly feels more like home than a rental. Beds are firm but never felt bad after sleeping. Lots of places to store your items, luggage and so on. The washer and dryer are very nice and there is a new dishwasher too. The fridge is spacious and has a small door for drinks so you don’t have to open the whole thing. The location, is amazing. Just head north to 192 to hit up the shops, and to avoid I4 as much as possible. There is a publix right next to the resort. And a target like 6 minutes away or 10 if you hit the red lights. Magic kingdom strollers delivers to this address which is a major plus. The owner is amazing!!! I never had such a responsive owner ever!! They answer all our questions within minutes, even before our travels. 10 stars for sure!! We had a couple of normal travel hiccups and they solved them right away. I highly recommend this home for your stay!! There is a park within walking distance and a golf course. If you choose to walk to the shops be careful of the traffic, they will not stop for you. I really can’t say enough good things about this place. We will definitely check availability for this house on our next trip!!
Séjour de 7 nuits en février 2024

10/10 – Excellent

Patrick T.

Points forts : Propreté
Great place to stay while visiting Disney
Great place to stay, nice, big and clean house! Pool was heated, clean and fun. The kids all loved the themed rooms. Master bedroom was huge. Kitchen had everything you need. Communication with Alex the host was simple and quick replys. Thanks Again!
Séjour de 12 nuits en janvier 2024

10/10 – Excellent

Jacqueline L.

Points forts : Propreté
Great vacation
The kids loved all the different themes of the rooms and they loved the pool and pool table. We had a great time and would definitely stay here again.
Séjour de 11 nuits en juin 2023

10/10 – Excellent

Lindsey H.

Points forts : Propreté
Family vacation
The house was very clean and kid friendly! Perfect for all ages and not too far from all the Orlando parks and activities!
Séjour de 7 nuits en avril 2023

10/10 – Excellent

joanie p.

Points forts : Propreté
Lokovich Family
Excellent, clean, and just as described!
Séjour de 7 nuits en avril 2023

10/10 – Excellent

Nora and Ken B.

Points forts : Propreté
Fabulous stay
Owner was swift to handle any issue and was easy to contact. Safe and quiet neighbourhood. Close to amenities and golf courses. Enjoyed the pool and comfy lounges. All appliances worked great.
Séjour de 35 nuits en février 2023

10/10 – Excellent

Tiffany M.

Points forts : Propreté
Great stay
The house is spacious and in a great location. We loved the pool. The decor is outdated but that didn’t really matter to us much. The kids loved the themed rooms. My only complaint is that there was not much to cook with. We ended up buying a pizza pan and pizza cutter and just left it at the property for the next people. There also could be more towels available but we did have 13 people so that probably didn’t help. Overall we loved it and had a great stay.
Séjour de 7 nuits en février 2023

10/10 – Excellent

Valerie D.

Points forts : Propreté
Wonderful place
We really enjoyed this property. It was perfect for our vacation. Highly recommend.
Séjour de 7 nuits en décembre 2022

10/10 – Excellent

Julie B.

Points forts : Propreté
Saved our Thanksgiving trip
We had another Vrbo Cxl 2 days before we left and this place was available. They were accommodating, clean, very responsive. Beautiful place. Thank you! Would stay again in a heartbeat.
Séjour de 7 nuits en novembre 2022

6/10 – Acceptable

Latasha J.

Points faibles : Propreté
Will NOT book again
Pool slide door was not secure. Someone could easily break in. Patio screen had a spot that was torn out allowing access to lizards and flies…..so so so many flies. Flies were horrible due to trash that was already full when we arrived along with an old mattress thrown in the driveway with stuffing from it scattered around the front lawn. Trash wasn’t picked up until Monday, they say we were set to leave. Only 3 tvs in the whole house. Only two worked with our own Netflix. No cable. All beds accept the master bedroom where extremely uncomfortable. Furniture extremely outdated from the patio, to the living room, to the den should be refurnished. Pool sticks where so flimsy you couldn’t use them. Carpet was still wet when we arrived. We found a Covid test and an old spoiled milk bottle behind the tv and hanging from under a chair. Obviously no major cleaning is being done in between even though Covid is still spreading. Lizards kept getting in the house! Fridge kept running out of ice. It was really the worst homes we have stayed in for our vacation. Owner was very helpful and did respond when I reached out but made no effort in reimbursement when I told him we left a day early due to all the things we came across. Especially the foul smell of trash and flies attacking everything.
Séjour de 5 nuits en juillet 2022

6/10 – Acceptable

Dayna J.

Points faibles : Propreté
Dated but Convenient Location with Basic Amenities
If you are looking for somneone where you won't need to spend a lot of time, with a pool and basic amenities, this house is definintely a options. If you are planning on spending more time at thbe house and want comfort and amenities, you may not find everything that you are looking for here. Pros - the price point is really good for a 5 bedroom home with a pool - Decent distance to Disney Property - the grocery store is less than .5 miles from the house and walmart and dollar tree and other basic retail outlets are within 4 miles of the house - the pool. a house with a pool is always great - 5 bedrooms (4 upstairs and 1 downstairs) Cons - Far from Universal especially when you have to get on 1-4. It took much longer to get to the park than we expected - Dated. from the furniture with the peeling (faux?) leather, to the old drapes and valances, to the bathrooms andk kitchen appliances, to the paint on the walls, the house needs some updates for sure. You don'tnecessarily understand from the pictures just how dated the home is, but its a far cry from "modern" - Cleanliness - the property was not as clean as it should have been. There were trash cans that still had trash in them, there was hair in the beds, and in the bathrooms, and the sinks also looked like they had some really bad rust - Ants. There were a lot of small ants/bloodsuckers (small red bugs) that were in the kitchen mostely around the counters. These little buggers were also in the bathrooms.. we could see them more easily on the tiled or countered surfaces but they may have been in the carpet as well - Carpet definitely needs cleaning. The carpet on the steps and upstairs is cream colored and the wear shows - Old Linens. The linens provided in the house are old and it is possible that you may not have enough for your party. I would recommend bringingypurchasing your own linens (towels and sheets if you can) - The twin beds are really uncomfortable, so if you have adults sleeping in them, beware. - House Temperature and Thermostat. The house is really hot upstairs (thank God for the ceiling fans) and you cannot adjust the thermostat in the house at all. It cannot be lower below 73, Once you arrive to the home the AC is set to 74. If you want the temperature lowered to 73, you have to contact the house host to make the change. - Pool Cleanliness. The pool interior does need to be cleaned as well. The disacoloration actually scarpes off. kind of icky...
Séjour de 4 nuits en juin 2022

10/10 – Excellent

Victor C.

Points forts : Propreté
Nice stay
Nice large house, pool and lanai in a great neighborhood. Enjoyed view of sunsets with the house on a hilltop.
Séjour de 30 nuits en avril 2022

10/10 – Excellent

Kimberly F., CADILLAC

Points forts : Propreté
Excellent Place
This place was great! We had a group of 9, of which was 6 kids 12 and under, and we all had our own accommodations. Princess rooms for the littles, Harry Potter for the 12 year olds. The pool was clean, we paid extra to have it heated, but was worth it it to us, we used it daily! I can't say enough about how great it was to be able to cook and do laundry, we didn't do every meal there but was a real money saver there. And Alex our host was very nice, answered any questions I had promptly and was most helpful. I would absolutely stay here again!
Séjour de 7 nuits en mars 2022

10/10 – Excellent

Jenna T.

Points forts : Propreté
Great Stay
We had a great stay! Everything was perfect! Communication with the owner was great! I would definitely recommend it!!
Séjour de 10 nuits en février 2022

10/10 – Excellent

Cristal H.

Points forts : Propreté
Very comfortable beds, clean and convenient for any Orlando attractions.
Our stay was great. Easy check-in and check-out. Would definitely stay here again.
Séjour de 7 nuits en janvier 2022

8/10 – Bien

Caridad

Points forts : Propreté, état et installations de l’hébergement
The house was a little run down, the hockey machine didn’t work, the pool deck was very dirty. The house is spacious, but for the price it could Be a little cleaner. Also the manager Runs the ac from his phone. It was very Hot at night. Alex is
Séjour de 4 nuits en août 2021

10/10 – Excellent

Nathan C.

Points forts : Propreté
Stay was great.
Nice house, nice location and quiet.
Séjour de 7 nuits en juillet 2021

10/10 – Excellent

Jessica E.

Points forts : Propreté
Great time
It was beautiful spacious and we loved it, we’ll definitely be back!!
Séjour de 7 nuits en mai 2021

10/10 – Excellent

Sha T.

Points forts : Propreté
AWESOME...!!!!
This vacation home was AWESOME...! Alex was one of the BEST host I’ve ever came across. He provided everything we needed and replied quickly. The pool was a little dirty (nothing major) but I contacted him and the pool guy was there in less than a hr to clean it out.. The neighborhood was beautiful and so was the neighbors they made us feel at home. The house was within mins from everything (restaurants, grocery stores, shopping areas, etc...) I would recommend this vacation home and we will definitely be looking forward to doing more business with Alex. Thank you for everything..!!!
Séjour de 3 nuits en avril 2021

10/10 – Excellent

alina c.

Points forts : Propreté
It was great!
The neighborhood was great and the house was very clean. Great location!
Séjour de 8 nuits en avril 2021

10/10 – Excellent

Monique G.

Points forts : Propreté
A great stay for families.
The home was very clean. There is plenty of space for larger families/groups. The home is well stocked with the basics for your stay including towels. For longer stays I would recommend you bring extra paper towels/trash bags. The location was felt safe and secure, and Alex was very easy to get in touch with if we needed anything and helpful.
Séjour de 3 nuits en avril 2021

10/10 – Excellent

Heather D.

Points forts : Propreté
Awesome experience!
This property was amazing! Spacious and very clean! Perfect for our Sprink Break Trip with our kids! Alex was very quick to respond and made sure everything was great with the house! Already planning on booking for next year!
Séjour de 6 nuits en mars 2021

2/10 – Terrible

mahdi c., dearborn, MI

Points faibles : Propreté
He literally ruined our vacation !!
We came from cold weather and were looking to spend time with the kids enjoying the swimming pool. We didn't plan on going outside the house due to covid 19. We paid Alex in advance so we get the pool heated. He was supposed to start warming the pool 48 h prior to our arrival and this was the reason he charged us for the whole week. We got to the place and the water was freezing and unswimmable. The kids got extremely disappointed. We contacted Alex and he said the maintenence guy must have forgotten to turn the pool heater on. He promised that the guy would come in the afternoon to turn it on. The guy came for 2 minutes and left and we assumed the warming process had started. Second day the water temperature didn't get above 56 degree. We contacted him again and he said there might be something wrong with heater, We spent a tremendous amount of time trying to fix the problem by ourselves following the owners phone instructions. Overall the heating process didn't start until two days after our arrival and it didn't heat up until our last day because it takes at least 24 hours to warm up. Also theres a timer so it shuts off at 8 pm until 8 am to save on energy. Kids spent most of their time sitting around the pool waiting for water to get little warm. -There was water dripping from first floor bathroom ceiling, pool safety fence can't fully lock so its not 100% safe, drawers upstairs are not functional. There was trash cans full of garbage from previous renters Note: Alex gave us a partial refund from the pool heating fee but that doesn't compensate for our disappointment and the time and money we spent hoping to enjoy this vacation. -The game room is really just for show. The air hockey table has no airflow and didnt work and the pool table sticks were broken and couldnt be used. -Pay extra at some other property and don't be fooled by cheaper price.
Séjour de 4 nuits en mars 2021