Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par DWinjum, Gestion de l’hôtel
We are truly grateful to you for choosing us as your home while traveling and giving us the opportunity to serve you. We wish you safe travels and we await your return.
par un voyageur
Publié le 9 janv. 2022 sur Expedia
Très court séjour! Ce n’est pas évident de dire ce qui m’a déplu.
Quoi qu’il en soit, c’était agréable ! Merci !
Commentaires de Gestion de l’hôtel
10 janv. 2022 par Bob Ferguson, Gestion de l’hôtel
thank you for your comments
par un voyageur
Publié le 3 janv. 2022 sur Expedia
chambre correcte, établissement vieillissant, personnel accueillant mais pas plus sauf au petit déjeuner ou l accueil était parfait
Commentaires de Gestion de l’hôtel
6 janv. 2022 par General Manager, Gestion de l’hôtel
Thank you for choosing our property. On behalf of our team, we hope you found our rooms to be comfortable. Rest assured, we will consider your constructive feedback as we plan for future updates. It was our pleasure to offer you a convenient and tasty breakfast. Should your adventures bring you back to Orlando, we would be delighted to welcome you back for another visit.
par un voyageur
Publié le 24 oct. 2024
Commentaires de Gestion de l’hôtel
25 oct. 2024 par DWinjum, Gestion de l’hôtel
Thank you for being our guest, we look forward to welcoming you back on your next trip to the Orlando North area.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par DWinjum, Gestion de l’hôtel
Thank you for your review, we hope to have you as our guest again the next time your travels bring you to the Orlando North area.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Didn’t like that the TV remotes were not updated with the satellite dish system
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear James,Thank you for choosing Embassy Suites by Hilton Orlando North! We're glad your overall stay was pleasant, and we will share your comments regarding the TV remotes with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you'll consider returning very soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Was very nice and clean
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Amanda,Thank you for your kind words! We’re delighted you enjoyed your stay at Embassy Suites by Hilton Orlando North. It was a pleasure having you here, and we can’t wait to welcome you back for another enjoyable visit!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par DWinjum, Gestion de l’hôtel
Thank you for your review, we hope to have you as our guest again the next time your travels bring you to the Orlando North area.
par un voyageur
Shallow
Publié le 29 sept. 2024 sur HotelsThe lobby is very pretty, but the rooms are such a bubble buster. Teeny, tiny bathrooms, rust, a freezer that our items got stuck in and couldn't remove at checkout, disappointing television service.
You can't even connect an HDMI to watch your own stuff from your laptop.
They close off the lounge and pool after a certain time, so if you need to take a break from your room after that's closed, or you're a night owl, this isn't the place for you.
We needed extra bedding for our baby to sleep on the floor in our room. They said they didn't have any, so we went out and bought a crib mattress from Target instead. It looks like a luxury hotel, but it's a shallow experience. Once you get in, you realize it's not very deep.
The staff is very friendly. We didn't get to experience the breakfast because it was so crowded every morning. The couch was too firm, the carpet felt dirty.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Amarelys,Thank you for taking the time to share your review with us. We strive to provide our guests with clean, well-maintained, and comfortable accommodations on all occasions, and we are very sorry that you experienced otherwise. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of guest satisfaction going forward. It was a pleasure having you here, and we hope to have another chance to go above and beyond for you in the future.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par DWinjum, Gestion de l’hôtel
Thank you for being our guest, we look forward to welcoming you back on your next trip to the Orlando North area.
