8/10 – Bien
Darrell N.
2 mars 2024
Points faibles : Propreté
Great resort
Encantada Resort has a very nice pool area, club house, exercise room and sidewalks. The condo we rented had a great lanai area with a very nice hot tub.
The condo itself is in need of some deep cleaning, painting and updating. The carpet up the stairway, hall and bedrooms is shamefully dirty with lots of stains, surface dirts and many worn areas.
TV's are nice, furniture is worn, stained and had food under them (partially eaten bread sticks).
Appliances were very nice and look relatively new. Kitchen is not adequately supplied with various necessities. We did send an email to the managing company requesting a skillet, measuring cups and measuring spoons. They were polite and promptly delivered these items a couple of hours later.
The hot water tank didn't work on our 1st or 2nd morning. They were prompt to send out a plumber to fix it the next day.
All in all we had a good stay. We really liked the resort property but felt the condo didn't provide the value at the price we paid.
Darrell N.
Séjour de 28 nuits en février 2024