Note fondée sur 852 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de PROVO
Publié le 29 déc. 2024
Commentaires de Gestion de l’hôtel
30 déc. 2024 par Atorres , Gestion de l’hôtel
Thank you for your recent stay. We are pleased to know you enjoyed your stay and we hope to see you again soon
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Finishes could use some updating.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for choosing the Hilton Altamonte Springs. We are happy you enjoyed your stay and we hope to see you again soon.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your recent stay with us at the Hilton in Altamonte Springs. We are happy to have had you as our guest and we look forward to seeing you again
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your recent stay with us at the Hilton Altamonte Springs. We are happy you enjoyed your time and we hope to see you again soon
par un voyageur
Publié le 22 oct. 2024 sur Expedia
There was a car crash with a criminal running through the parking lot Friday night. My guest was very scared. Also, I only had luke warm water on the 8th floor for a shower. I've stayed here in the recent past but I'm unsure if I will continue.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Atorres , Gestion de l’hôtel
Hello and thank you for your recent stay. We are sad to hear about the issues you had during your stay, and we have informed engineering about the issue with the tub. As far as the activity involving the law. This was something that was outside the hotel and could happen anywhere. However we are happy to know you are safe, and we hope to see you again soon.
par un voyageur de CUTLER BAY
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your recent stay with us at the Hilton Altamonte Springs. We are happy you enjoyed your time and we hope to see you again soon
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Clean and nice
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your recent stay with us at the Hilton Altamonte Springs. We are happy you enjoyed your time and we hope to see you again soon
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your most recent visit. We are happy to know that you enjoyed your stay and we look forward to seeing you again
par un voyageur
Publié le 18 oct. 2024 sur Expedia
This is one of my favorite properties
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Atorres , Gestion de l’hôtel
Thank you for your most recent visit. We are happy to know that you enjoyed your stay and we look forward to seeing you again
par un voyageur
Publié le 13 oct. 2024 sur Expedia
the worst stay we ever had at a hilton. they did not clean iur room betwwen nights so we had to gp to front desk to get towels. our dnd sign eas not out air did not work in either room and we spent 1 hr outside at 2 am due to false fire alarm staff did not even apolpgoze for all the issies
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Ashleigh H., Assistant Front Office Manager, Gestion de l’hôtel
Good afternoon and thank you for your feedback. We apologize for the inconvenience and all feedback is valuable for making necessary improvements for our future guests' experiences. I will be following up with the front desk staff regarding this matter, and I apologize that you did not feel heard in your complaint. I will also make it known that the fire alarm did sound based on a very real emergency, and we appreciate your understanding regarding this matter. We hope to be able to host you again to provide an experience that exceeds your expectations.
