Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Don't Book!!!
Publié le 19 août 2024 sur HomeAwayWe have rented in this area before and stayed in a beautiful property so thought that we would be fine to book again. Initially communication was fine, it was only as we got closer to the rental date that I noticed not very positive reviews. I contacted the agent for clarification that the issues of the smells and other things had been dealt with and didn't get a reply - which concerned me. I thought give them the benefit of the doubt. I did however have to get in touch with VRBO to get information on check in procedures, which they had to prompt the agent to respond about. Another red flag?
We arrived to find the property looked dirty with stains on carpets throughout the house, mould growing around the curtains and walls in the living room. The pool area hadn't been cleaned with stains. The bed sheets hadn't been changed but the beds had been made to sleep in. Not going to sleep in them.
Then the smell hit, other reviewers have written about this. Not sure what this is, but it really needs to be dealt with.
We arrived late afternoon, and I messaged the agent with long paragraphs of the problems and their response was thanks for the feedback. Another red flag!!
I then had to contact VRBO who said that they would look into it. I contacted my credit card company who said leave the property as it is deemed unfit, which we did.
This was an extremely unsatisfactory start to a two and half week holiday. Save your money and go elsewhere!!!
par un voyageur
Great place to stay in Orlando
Publié le 13 août 2024 sur HomeAwayVery nice and easy to share with others. Would rent again!
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
VERY Disappointing
Publié le 6 juill. 2024 sur HomeAwayWe were excited when we found this listing. The condo looked great in the pictures, and the location was great, but upon arrival the reality set in.
When we arrived, there were cockroaches by the patio door. We get this is Florida, but to have live roaches when the condo was supposedly just cleaned is unacceptable.
None of the pillows on the bed had any pillowcases. We had to go to Walmart and purchase them. Two of the beds didn't have sheets, and the chairs all had significant stains on the seats, the carpet needs to be replaced, the washer and dryer were so moldy and disgusting we refused to wash any of our clothes in them. The bathroom had dirty towels still hanging on the towel racks.
The pool and patio area were extremely dirty and the pool pump and filter were not working. There is a gaping hole in the ceiling over the patio that has obviously had work done that is just covered with a sheet of plywood screwed in.
I communicated with the owner/manager and while he had the cleaning crew come back in the next morning, they only addressed the few issues I brought to his attention in our texts from our arrival night. He did provide a credit of one night (after I reminded him about it on the final night of our stay), but we were still very disgusted by the condition of the property. If we could have received a refund, we would have gladly left and found someplace else to stay.
If you are considering renting this property, we recommend finding somewhere else to stay!
par un voyageur
May Getaway
Publié le 8 mai 2024 sur HomeAwayThe place was nice, great space for my two teens and myself, and comfortable. The location was convenient to get everywhere we needed or wanted to go. The only thing I would change is having darker curtains or blinds to utilize in the master bedroom for people that are not morning people. I would definitely stay here again!!
par un voyageur
Unpleasant Stay
Publié le 20 mars 2024 sur HomeAwayManager sent us wrong entry code.
Place has an unusual musky odor; I have a feeling it comes from not running the AC after a steam cleaning. Pool pump has several cracks which allows water to spray everywhere and pool level goes down quickly. The worst part of our stay was that the AC wasn't working; fortunately it was cooler weather, but by our second day it was unbearable. Poor communication with the manager; I had to message and call several times to realize the AC repair was delayed, which ultimately led to us leaving early the next day and a refund on our second day.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
par un voyageur
Property Issues
Publié le 4 janv. 2024 sur HomeAwayThe property was somewhat disappointing for a few reasons. First the communication from the property owner prior to our arrival was not good at all. We reached out for information and got no response until they finally sent the address of the location. I had to file a complaint with VRBO to get the specific information to access the property when we arrived.
The garbage disposal was disconnected so the R/H sink would hold water for extended periods of time. We were not made aware that this would be inoperable.
The twin mattresses were terrible. Our son had to sleep on the sofa due to how uncomfortable they were. The hot water heater is not large enough for two people to be able to shower at one time. We had to space out our showers so we could have at least lukewarm water.
All the beds had some sort of mattress cover that made a very loud noise every time you turned over, which was quite annoying while you are trying to sleep.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
par un voyageur
Family
Publié le 14 nov. 2023 sur HomeAwayOur stay was fantastic. The owner was very helpful on more than one occasion. I really appreciated his quick responses. Definitely recommend
