Avis New home with private pool & resort waterpark/hot tub/arcade access

Overall this is a great property and we enjoyed our time together and will rebook this a thousand times. Support was very prompt with responding and assisting when any issue arose.

The home was beautiful, however the chaise portion was very stained, the footrest of 2 of the bar chairs were broken. Several of the dining room chairs were badly stained. The patio lock was busted and would not lock. We placed a call to the property mgr to raise concern and to request it be repaired, but no one came. Our family still had a good time but I was disappointed by the lack of cleanliness.

The house had plenty of room for our family of 19. The house is clean and is easy to access. Location is great! Close to everything. The only con... the AC was not properly installed, so needed to stay between 74-78 degree. If we tried to drop it lower than 74, it would freeze up. In Florida, August is middle of summer season, so house was hot!!! If AC was working good, it would have been a perfect stay!

My family and I stayed at this property for thanksgiving. I must say, we truly enjoyed our stay! The property was beautiful and clean. We were offered an opportunity to check in earlier than usual, with no charge and also a late check out for a small fee. Our only takeaway was parking your only allowed 4 parking spots but we ended up having 5 cars due to a family member working late and couldn't carpool so we were worried about getting towed but i spoke to one of the security guard who informed me that there was extra parking at the clubhouse. I believe any home that has more than 8 bedrooms should have more than 1 refrigerator. Most properties that we stayed previously, had 2 refrigerators. Most of our leftovers went bad because we had nowhere to store them. Apart from that, we would definitely consider staying there again.

Great time was held by all. Please see about opening the physical fitness area much early.

This property was absolutely amazing, besides a few hiccups pertaining to one restroom. And the air conditioner i would Absolutely stay there again and again.

We loved the house! Very clean and spacious! Definitely will be back!

As for the home itself. Upon arrival to the home at 4:15. The home was still being worked on. Several bags of trash were outside the home in the entry way. We walked inside and found the cleaning service working. Was told that they are nearly completed and would 5 more mins. Our vehicle was full of groceries and asked if we could at least bring in those items while the final touches were being completed. We walked around the home and were immediate overwhelmed with the smell of marajuna. The master bedroom has the worst of it. Seems that the prior group that rented this home smoked marajuna throughout the home. There were also plastic bags covering the smoke detector in the bedrooms where they were smoking. The home also had a smell similar to almost vomit. It seemed like the floors were wiped with perhaps an old un washed mop. The floors were sticky. Now the kitchen, the stove has burnt residue stuck on the glass top around the burners. We found rice grains and cheese on the counter tops. We also found dirty dishes that we had to be washed. The refrigerator is not cooling properly since we arrived and brought it to the cleaning crews attention. The refrigerator was already set to the highest setting for several hours with no improvement. A Bathroom upstairs is clogged and there is no plunger. There is no HOT water With all these issues and frustration, I have to say that my family and I feel cheated. Putting together such a trip from Houston has left us disappointed with this first part of our trip so far. We have since gone out to purchase, cleaning supplies, mop, clorox wipes, floor cleaner, candles and other items to clean the house ourselves. Attached are pictures of what we found, videos of us re-cleaning the home and picture of the receipt for supply we purchased.

Awesome Property. Will stay again!!!