Note fondée sur 803 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,5 Service et personnel
2,6 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 mai 2024 par A, Gestion de l’hôtel
Hi, Jacquenet! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Publié le 17 août 2023 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Eva, Gestion de l’hôtel
Thank you for your appreciation, Cassanova! We hope to give you consistent service every time. Regards, Eva
par un voyageur
Un cadre calme et convenable pour le travail.
Publié le 12 juin 2023 sur HotelsCommentaires de Gestion de l’hôtel
21 juin 2023 par Barbara, Gestion de l’hôtel
Hi, Richard! Thank you for your rating and valuable feedback. We have duly noted your feedback to ensure a satisfying stay in the future. Regards, Barbara
par un voyageur
Publié le 8 janv. 2023 sur Expedia
This was terribkle, it's a scam, it's not at all as the photos (inside and out). Establishment seem abandon from the exterior! corridor leading to the rooms in plain concrete with a lot of echoes with weird smell. We've stayed in Econolodge before and was very satisfied of the quality but after this experience, it's probably the last time that we are trusting this brand. I do not undersand how Econolodge can put is name in front of this establishment.
Room did not have any heat, no towel were change the the duration of stay (5 days).
Commentaires de Gestion de l’hôtel
9 janv. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Marie, we are sorry that you had a substandard experience at our hotel. We realize that neither our accommodation facilities nor property conditions were well-maintained. We are incredibly sorry for your troubles with the cool rooms and unpleasant odor, as customer service is of utmost importance to us. We sincerely apologize for everything that further hindered your guest experience. It pains us that you did not have a good time staying with us. We assure you that we will look into our facilities, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We regret that your visit to our hotel was not fruitful as we wished it would be, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Best Regards,Guest Experience Team
par un voyageur
Publié le 21 nov. 2022 sur Expedia
Il n'y a rien à apprécier fausses publicités mauvais accueil en dirait un endroit pour des actions mauvaises, établissements délabré rouille plafond de la toilette comme si ca allait tomber sur la tête même pas un fer à repasser ni sèche cheveux même pas un café
par un voyageur
Publié le 8 janv. 2025
My room had alot of room so a plus
par un voyageur de Los Angeles
Publié le 27 déc. 2024
They have unrepaired hurricane damage in their main reception lobby.
par un voyageur
Publié le 8 déc. 2024
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have faced during your stay. Our team is here to assist you further if you need any assistance or have any concerns. Please feel free to reach out to us at guestsupport.na@oyorooms.com. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Team OYO
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Hallways smelled like marajuana, tv didn’t work toilet didn’t work. Called about the tv and was told there was nothing they could do. No maintenance worker. Had difficulty finding the motel. The name was econo motel not oyo motel. Only found it because I stopped there to ask directions, the picture on the website was not the same as what the facility looked like. Definitely will not go back nor use this type facility.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We are sorry to hear about the issues you faced during your stay at the ECONO Motel. We apologize for the inconvenience caused by the smell in the hallways, the non-functional TV, and the toilet. Our team strives to provide a comfortable stay for all guests, and we regret that we were unable to resolve these issues during your visit.
As for the difficulty in finding the motel, please note that OYO has partnered with various properties, including the ECONO Motel, to offer our services. We understand that this may have caused confusion, and we apologize for any inconvenience caused.
We appreciate your feedback about the discrepancy between the website picture and the actual facility. We will look into updating our information to ensure accurate representation in the future.
If you have any further concerns or require any assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Sincerely,
Team OYO
