Note fondée sur 816 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
79 % des clients le recommandent
4,4 Propreté de la chambre
4,6 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Marie-Christine de Strasbourg

Mignon hotel dans très beau site

Publié le 3 août 2016 sur Hotels
Hotel à recommander très bien situé dans quartier très agréable.Seul bémol il n'y a pas de salle petit déjeuner. Petit déjeuner simple sur plateau.
Commentaires de Gestion de l’hôtel
5 août 2016 par General Manager, Gestion de l’hôtel
Bonjour Mme. Marie-Christine, Merci Beaucoup! Cordialement, Pia Brenan General Manager Park Plaza Hotel
4 sur 5
par Valerie de maisons alfort

Publié le 11 avr. 2016 sur Hotels
dans la banlieue d'Orlando, cette ville mérite l'arrêt pour les personnes qui sont amateur des oeuvres de Louis Comfort Tiffany car la ville dispose de la plus riche collection au monde de ses oeuvres; dommage que l'hotel n'ait pas de piscine. mais le personnel est fort agréable et m'a conseillée pour une promenade à faire à pieds ou en jogging
Commentaires de Gestion de l’hôtel
18 juin 2016 par Pia Brenan, Gestion de l’hôtel
Bonjour et Merci Beaucoup We so appreciate you taking the time to comment on your stay, and are so happy you enjoyed Winter Park and the Park Plaza Hotel. We hope there is a next time very soon so that if you didn't already, you can also enjoy the little boat tour and several other museums that the area has to offer. WE thank you!
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
Location was great and the staff were wonderful!
Commentaires de Gestion de l’hôtel
29 août 2024 par Pia B, Gestion de l’hôtel
Thank you so much Anne. That makes us happy!Park Plaza Hotel
5 sur 5
par un voyageur de Ponte Vedra

Publié le 11 août 2024 sur Expedia
We were treated very well. They were good!
Commentaires de Gestion de l’hôtel
29 août 2024 par Pia B, Gestion de l’hôtel
Super! We love the high grade. Thanks Scott!Park Plaza Hotel
5 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Pia B, Gestion de l’hôtel
We are very appreciative of your high marks Richard!Park Plaza Hotel
1 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
The first night the A/C was not working at all. We moved into another room where the A/C was working but with a bad performance, liking water ALL night, what made our stay really uncomfortable. The night manager has the nails ( a man) the size of half a finder, was really disgusting. The day managers (except for the last morning) never say "hello" or good morning or good night, the barely noticed us, they were always on their computers (except for the last morning were the new couple was really nice). So, I will not recommend this Hotel at all. Location is fantastic but there are are several options much better than this one.
Commentaires de Gestion de l’hôtel
2 août 2024 par Pia B, Gestion de l’hôtel
Greetings Marcelo, I am sincerely sorry you suffered so many problems during your stay. That would never be our intention, and I know the front desk did their best to accomodate you when you made them aware. The second room they gave you was actually an upgrade with a lovely view of the Rose Garden with a lovely stone fountain. You can hear the quiet trickling of the water from your room, which for most creates a peaceful feeling of relaxation. It is procedure for our maintenance staff to report on the A/C as part of their inspection list upon a guest check out, and your A/C was reported in good working order (no leaks). Could you perhaps have confused the sound with that of the fountain? No matter what we hope you visit us again and allow us to show you that we really are a property of excellence.Pia Brenan, GM
1 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Pia B, Gestion de l’hôtel
Hi Miguel, I appreciate you taking the time to let me know about your stay. I wish you could have given some more details, as this only helps us to improve. Hard to know where you went wrong when you don't tell us the specifics. I hope you allow us to make it better for you next time you stay with us.Pia Brenan, GM
5 sur 5
par un voyageur

Old hotel with character in great location.

Publié le 28 juill. 2024 sur Hotels
This hotel is a piece of history. It’s lovely inside and we had a room that opened to the long wrap around balcony overlooking the park. It was a wonderful place to have a morning coffee or a nightcap. The location in Winter Park couldn’t be better. What you need to be prepared for are old and very soft beds (which could be upgraded)- small bathrooms (which they probably can’t really change) and extremely thin walls. It’s an old hotel and some things just can’t be made modern and so you have to just expect it’s not perfect. But it’s charming and worth at least one visit.
Commentaires de Gestion de l’hôtel
2 août 2024 par Pia B, Gestion de l’hôtel
Thank you Sharon. We are thrilled that you enjoyed your stay so much. This makes the Staff very happy, as they work hard to make your stay special. Very much appreciated!
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Pia B, Gestion de l’hôtel
Much appreciated Jason. Hope to see you soon again!Park Plaza Hotel
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Beautiful historic property in the heart of Winter Park. Many shops and restaurants steps away.
Commentaires de Gestion de l’hôtel
29 août 2024 par Pia B, Gestion de l’hôtel
Thank you Charles. We appreciate you!Park Plaza Hotel