Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2020 par Front Desk , Gestion de l’hôtel
Thank you for your honest feedback! Hope you come back soon! Have a great day! :)
par un voyageur
Publié le 8 mars 2020 sur Hotels
WoW ☺️Super service et lit très confortable...c’est ma 3e fois que j’y vais et c’est sûre que j’y retournerai 🤗
Commentaires de Gestion de l’hôtel
9 mars 2020 par Danielle FD, Gestion de l’hôtel
Thank you for staying and taking the time to give us your feedback!
par un voyageur
Noise
Publié le 19 déc. 2019 sur HotelsLoud noises before 7:00 am : unacceptable !
Commentaires de Gestion de l’hôtel
19 déc. 2019 par FRONT DESK, Gestion de l’hôtel
Thank you for your feedback. We will be addressing your concerns.
par un voyageur
Publié le 14 déc. 2019 sur Hotels
A lot of very loud noises before 7am : inacceptable.
Commentaires de Gestion de l’hôtel
16 déc. 2019 par front desk, Gestion de l’hôtel
Thank you for your feedback. We will be addressing your concerns.
par un voyageur
Publié le 26 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Front Desk, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 6 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 janv. 2019 par Front Desk, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 21 août 2024 sur Expedia
Great place.
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service , Gestion de l’hôtel
Hello,Thank you for your amazing feedback. We are thrilled to know you enjoyed your stay with us. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit with us. Best Regards,
par un voyageur
Clean, but damp.
Publié le 21 août 2024 sur HotelsThe hotel was undergoing some renovations, to the lobby and to the eating area. So they used a room for the hotel lobby, which was often filled with housekeeping staff who were just hanging out. The hotel was very clean, but the humidity in the hotel room was so much so that the tile floors felt wet in the room felt damp, all of our clothing in our suitcases were damp. Our remote control did not work in our room, so we asked the front desk for batteries, and they told us that maintenance will come up to our room. Maintenance never arrived, we went back a second time And was told the same thing. However, maintenance never arrived. The breakfast was a five dollar fee if it was not included in your hotel rate. The offering was mediocre, at best, and not worth five dollars. Overall, the hotel was clean, and the pool and playground for kids was decent , but I do not believe that I will stay there again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service , Gestion de l’hôtel
Hello,Thank you for taking the time to share your detailed feedback. I’m sorry to hear that your stay was not up to our usual standards. We are currently undergoing renovations to enhance our facilities, and we appreciate your understanding during this time. I would like to invite you to revisit us in October when the renovations are complete. We’re confident that you’ll enjoy a significantly improved experience. Please don’t hesitate to reach out if you have any further concerns or if we can assist in planning your next stay.Best Regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
The floor was dirty the bed very low uncomfortable
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your stay didn't meet your expectations. We take cleanliness and comfort very seriously, and we'll address these concerns immediately. Your comments help us improve, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for your feedback. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit.
