Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2020 par Front Desk , Gestion de l’hôtel
Thank you for your honest feedback! Hope you come back soon! Have a great day! :)
par un voyageur
Publié le 8 mars 2020 sur Hotels
WoW ☺️Super service et lit très confortable...c’est ma 3e fois que j’y vais et c’est sûre que j’y retournerai 🤗
Commentaires de Gestion de l’hôtel
9 mars 2020 par Danielle FD, Gestion de l’hôtel
Thank you for staying and taking the time to give us your feedback!
par un voyageur
Noise
Publié le 19 déc. 2019 sur HotelsLoud noises before 7:00 am : unacceptable !
Commentaires de Gestion de l’hôtel
19 déc. 2019 par FRONT DESK, Gestion de l’hôtel
Thank you for your feedback. We will be addressing your concerns.
par un voyageur
Publié le 14 déc. 2019 sur Hotels
A lot of very loud noises before 7am : inacceptable.
Commentaires de Gestion de l’hôtel
16 déc. 2019 par front desk, Gestion de l’hôtel
Thank you for your feedback. We will be addressing your concerns.
par un voyageur
Publié le 26 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Front Desk, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 6 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 janv. 2019 par Front Desk, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 6 août 2024 sur Expedia
Moisture seemed to collect in the room...very damp conditions...tile floor was then unsafe to traverse without laying all the towels down. Sheets looked as they they hadnt been changed between stays, therfore I wrapped myself in a throw I had with me. Due to damp conditions I tried to turn on heater, to no avail(not working) lamp not working had to move microwave onto dining chair in order to plug it in to wall...These are things that guests should not hve to contend with. Room C217 Staff in office were nice and professional.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. I am sincerely sorry to hear about the issues you encountered during your stay in Room C217. We strive to provide our guests with a comfortable and pleasant experience, and it’s clear that we fell short in your case.Your comments about the damp conditions, cleanliness of the sheets, and the malfunctioning heater and lamp are concerning, and we are taking immediate steps to address these issues. Our housekeeping and maintenance teams have been notified and are already working on ensuring that such situations do not happen again.I appreciate your kind words about our staff. We are committed to ensuring that every guest has a great experience, and your feedback helps us make necessary improvements.Thank you once again for bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide you with a much better experience.Best Regards,
par un voyageur
Publié le 2 août 2024 sur Expedia
A good stay.
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service , Gestion de l’hôtel
Hello,Thank you for choosing the Park Royal Orlando. We are thrilled to know that you enjoyed your stay with us. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit. Kind Regards,
par un voyageur de Charlotte
Publié le 2 août 2024
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service , Gestion de l’hôtel
Hello,Thank you for choosing the Park Royal. We hope you enjoyed your stay with us. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your next visit to Orlando.Best Regards,
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Customer Service , Gestion de l’hôtel
Hello,Thank you for taking the time to leave us a 10/10 review. We re thrilled to know you enjoyed your stay with us. We hope for the opportunity to welcome you again for the chance to go above and beyond your expectations in your future visit with us. Best Regards,
