Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de VICTOR, ID
Disney World Birthday Treat!
Publié le 5 déc. 2024 sur HomeAwayThe property was wonderful. It is just what we expected from the listing, no surprises! We would not hesitate to stay at this property again. My granddaughter will never forget the experience. Thank you!
Commentaires de Gestion de l’hôtel
21 déc. 2024 par VrboOwner, Gestion de l’hôtel
We're absolutely delighted that you and your granddaughter had such a wonderful time at this Florida Premier Rentals property. We strive to provide our guests with a comfortable and enjoyable experience, and we're glad we met your expectations. We hope the memories made during this Disney World birthday treat will last a lifetime!
par un voyageur
Property details
Publié le 25 nov. 2024 sur HomeAwayThe property was as described. Could not get jacuzzi jets to work or pool lights - those inside pool (grandkids) liked it. Beds were comfortable. TVs very confusing. Pool area small. Did not know how to get fence open. No directions.
Check in process was terrible. Very very long lines. Took 50 mins to get through first time.
Cars speeding all through the property. Really could not walk to larger resort area. Those pictures make it look nicer than it really is. Would not rent again.
Summary. House was fine. Location and resort not so much.
Commentaires de Gestion de l’hôtel
15 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and will use your comments to improve our services.
We are sorry that the property did not meet your expectations. We strive to provide accurate and appealing photos, and we will take a closer look at the current ones.
We hope that despite these issues, you were able to enjoy your stay somewhat. Your feedback is invaluable to us, and we will work hard to improve your next experience.
par un voyageur
Fun Disney house
Publié le 12 nov. 2024 sur HomeAwayThe house was great for our two families. Lots of room for everyone and never felt crowded. The kids loved the bunk room! It was about a 20 min drive to the parks. The wood floors upstairs made it so we could hear all the footsteps above us from our bedroom downstairs but we were getting up early everyday so not a huge deal. The only issues we had were the air hockey table didn’t work and the hot tub/spa never heated enough to use. The communication regarding the hot tub was not timely. Overall it’s a fun house, the neighborhood has a nice pool and lazy river that we enjoyed.
Commentaires de Gestion de l’hôtel
30 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! We're thrilled to hear that your two families had a wonderful time at our home. It's great to know that the kids loved the bunk room and that everyone had plenty of space.
We apologize for the issues with the air hockey table and the hot tub. We'll definitely look into those and make sure they're working properly for future guests. We also appreciate your feedback on the communication regarding the hot tub. We'll work on improving our response time.
We're glad you enjoyed the neighborhood pool and lazy river. It's a great way to relax and cool off after a day at the parks.
We hope to have you back again soon!
par un voyageur de Wisconsin
Beautiful property!
Publié le 19 oct. 2024 sur HomeAwayGrandparents, kids, and grandchildren all loved the house. The youngsters were over the moon about the decor. The house was spotless and had everything we needed.
Convenient easy drive to Disney parks and Universal.
Thank you so much!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
We're so happy to hear that you and your family had a wonderful stay with us! It's always heartwarming to know that our homes have created such positive memories.
Thank you for taking the time to share your review. We're thrilled that the house met and exceeded your expectations.
We hope to have the opportunity to host you again in the future!
Best regards,
The Florida Premier Rentals Team
par un voyageur
Great House Not Great Area
Publié le 12 août 2024 sur HomeAwayWe loved the overall theming of the home and the amenities. Great space and pool felt larger than pictured. It was more than spacious for a family of 5. We were not impressed with the Storey Lake Resort area. To get to the home there is a gated entrance. Upon arriving, cars were backed up so far it took an hour to get through the gate once we arrived in the neighborhood. While this process was lengthier on the Saturday of arrival, there was a wait each time we came back to the house. There was only one person working in the check-in booth and it was a very slow manual process even after we received a piece of paper to scan for entry. This is no fault of the house owner but should be addressed as it was very frustrating. We appreciated the security but the process can definitely be improved. Also, times to parks provided in the listing were not accurate. All of the Disney parks and Disney Springs drive times were longer than listing even without the addition of traffic.
Commentaires de Gestion de l’hôtel
27 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your impressions of your stay. We're pleased to hear that you appreciated the home's distinctive theme, generous space, and inviting pool.
We apologize for any inconvenience you encountered with the gated entrance and check-in process. We understand that these delays can be frustrating, and we'll work diligently with the resort management to explore solutions that improve the efficiency and convenience of the entry process for future guests.
We're also sorry that the drive times to the parks were longer than anticipated. We'll review our listing and ensure that the provided information accurately reflects the travel time, taking into account potential traffic, construction, and other factors that may impact the journey.
We value your feedback and appreciate your patience. We hope that despite these challenges, your overall stay was enjoyable. At florida premier rentals we are committed to continuously improving our guest experience, and we look forward to the opportunity to welcome you back in the future.
par un voyageur
Family Disney/Universal Trip
Publié le 29 juin 2024 sur HomeAwayExcellent accommodation for our family. Very convenient location to rest and take breaks between park visits. The kids loved the pool and the residence kept everyone cool during the Florida heat wave. Very nice community and we felt safe. Will definitely stay here again in the future. Great times!
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the wonderful feedback! We’re so glad the place was a hit with your family and that the pool was a perfect way to cool off. It’s great to hear you felt comfortable and safe in the community. We can’t wait to have you stay with us again for more great times!
par un voyageur
Great home
Publié le 11 mai 2024 sur HomeAwayWe loved the property overall! The themed rooms were perfect for our Disney loving family! There was plenty of space for all 8 of us as well.
The good: close to the Bronson club house; plenty of room in the house, very clean!!! There was a baby gate for the stairs, but only one- so watch littles. We did have to buy a pack n play for our 1 year old, but the Harry Potter room had the perfect beds for our 2 year old! It wasn’t five minutes from the parks, but it was still very close and avoided traffic getting in and out which was wonderful!!
The meh: the stairs did creak pretty loudly so if you have light sleepers or little sit can be aggravating. The pool isn’t as big as it looked online, but still enough to dip and cool down in! At night it did get a warm. There are NO pool towels so if you plan on swimming at the clubhouse or house pack them.
Overall I would definitely stay again. It was very much worth it!
Commentaires de Gestion de l’hôtel
25 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! We're so glad that you and your family enjoyed your stay at our home. It's fantastic to hear that the themed rooms were a hit with your Disney-loving family and that there was plenty of space for everyone.
We appreciate your feedback about the stairs and the pool. We'll definitely look into making the stairs quieter and providing pool towels for future guests.
Thank you again for your kind words. We hope to see you and your family again soon!
par un voyageur
Amazing
Publié le 30 mars 2024 sur HomeAwayThe house was as advertised and more . Everyone had space and privacy. Easy access to the parks without having to deal with I4 traffic. Close to stores, supermarkets and places to eat. Rapid response with questions or concerns from management. We will definitely will satay here again.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Enid,
Music to our ears! Thanks so much for this positive review of your vacation home in Orlando. It thoroughly warms our heart at Florida Premier Rentals when we hear great news! As you know, we are local experts (yes, we are Disney maniacs!) and are always on the search for gorgeous new vacation rentals, so be sure to give us a call next time you’re planning on heading to the sunshine state!
par un voyageur
Kissimmee Disney trip
Publié le 4 janv. 2024 sur HomeAwayOverall it is a good place- we would stay again. The house was plenty big enough. Three of the beds were king size and were great. The other two rooms were single beds (a bunk room of 4 and 2) so plenty of room. There were 5 excellent bathrooms. The pool is a little small outside for such a large house. The kitchen was fantastic and has a nice washer/dryer room.
There was a game room in the renovated garage which has foosball and air hockey (but hockey table not fully functioning) and 2 PlayStation 4s. The stairs were noisy so we didn’t use them at night out of fear waking others.
The neighborhood was nice - a gated community and lots of wildlife. Also, the community center 1/4 mile away has a little fitness center and a nice bigger pool and a lazy river and playground. Within 10 minutes you can get to many stores. With NO traffic- Disney is 15 minutes. Universal Studios is 1/2 hour or more and there is often traffic in that area.
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed review! We’re happy to hear that you had a great experience and enjoyed your stay.
It’s wonderful to hear you enjoyed the neighborhood and the nearby community center amenities. Thank you for sharing your insights on the local area and travel times
We’re pleased to inform you that all the issues you mentioned, including the air hockey table and the noisy stairs, have been addressed. We appreciate you bringing these matters to our attention and look forward to hosting you again!
par un voyageur
Amazing Stay!!!
Publié le 29 déc. 2023 sur HomeAwayWe loved this place! Exceeded our expectations and made our trip. We took our adult children and their significant others to Disney for an early Christmas present. This home was perfect! Plenty of space for all of us, a few worked while here and could do so easily! A wonderful stay and have recommended it to my friends and family.
Thank you!!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Cindy,
Thanks so much for taking time out of your day to write this review of one of our Orlando vacation rentals. Florida Premier Rentals is a long established, family run business. We handpick our vacation rentals. Glad you chose us this time and we hope to welcome you back to Orlando again soon!
