Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par M, Gestion de l’hôtel
Dear Guest,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Bugs didn't stay all my days
Publié le 9 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Yovonda,We apologize for the cleanliness issues you encountered, which do not meet our standards. Your feedback is important, and we will thoroughly investigate and address the bugs concerns. This situation is rare, and we hope you'll give us another chance to provide a better experience.Sincerely,Management Team
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Susan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 4 août 2024 sur Expedia
Close to friends, shopping, and I4.
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Nicole,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Cheap but it smelled weird and the breakfast was basically a toast lol
Commentaires de Gestion de l’hôtel
3 août 2024 par M, Gestion de l’hôtel
Dear Susana,We apologize for the inconvenience you experienced. We strive to provide a seamless and enjoyable experience for all our guests, and we have shared your comments with our team to ensure that we address and improve upon the areas you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Very seedy area all kinds of people walking around smoking outside on chairs. Wouldn’t open the lobby checked me in through a small window just awful.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par M, Gestion de l’hôtel
Dear Christian,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, and take the necessary measures. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Jonathan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 19 juill. 2024 sur Expedia
VERY CLEAN AND COMFORTABLE
Commentaires de Gestion de l’hôtel
26 juill. 2024 par M, Gestion de l’hôtel
Dear Kristina,It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 15 juill. 2024 sur Expedia
It’s a nice area
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Melvin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The room smelled lime smoke, and it was supposed to be a non-smoking room. Also one of the hand towels in the bathroom had stains in it. The stains looked like oil or something else that had been dried into the towels. We also saw several bugs in our room. Property was not anything like it was described on the app.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Robert,We are sorry to hear about your experience at the hotel. Your comfort and satisfaction are important, and it is disappointing to know that you encountered cleanliness and maintenance issues during your stay. Our housekeeping team strives to maintain clean surroundings, and we will address these issues promptly to ensure these do not reoccur. However, taking a cue from your review, we will investigate our rooms for any bugs and get pest-controlled again. We wish to see you soon for a better stay.Sincerely,Management Team
