Note fondée sur 1 460 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Thank you !
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lise,You're welcome! Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear dany,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Chambre sale et mal entretenue. Déjeuner horrible mais au moins le lit était confortable.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Pamela,We are sorry to learn that your stay did not meet your expectations. The cleanliness and maintenance of our rooms are top priorities, and we take your feedback very seriously. We will immediately investigate the cleanliness and maintenance issues you have encountered to correct them. We also regret that the breakfast did not meet your expectations, and we will look at ways to improve this experience for our guests. We hope that you will allow us to welcome you again in much better conditions in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 avr. 2024 sur Expedia
La shuttle pour l’aéroport était arrivée en retard pour nous prendre à l’hôtel et nous avons presque manqué notre vol.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeanne,We apologize for the inconvenience caused by the delayed airport shuttle service. Ensuring timely transportation for our guests is a priority, and we regret falling short on this occasion. Your feedback is valuable, and we will address this issue with our transportation team to prevent such occurrences in the future. We understand the importance of punctuality, especially when it comes to catching flights, and we're truly sorry for any stress or inconvenience caused. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 29 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alain,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 23 mars 2024 sur Expedia
Bien
Commentaires de Gestion de l’hôtel
25 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jacques,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Près de l'aéroport
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear sandra,Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Benoit,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
ca sentais mauvais
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear ALAIN,We apologize for the unpleasant odor you encountered during your stay. Your comfort is important to us, and we take your feedback seriously. We will investigate and address the issue to ensure a more pleasant environment for our guests in the future. We hope to have the chance to welcome you back for a much-improved experience.Sincerely, Hotel Manager
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Helene,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
