Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Do Not Waste Your Money
Publié le 15 oct. 2024 sur HomeAwayWe booked a 3-night stay (Thursday-Sunday), choosing this place because it was pet-friendly. I confirmed with the host, Stewart, that our dog was allowed and there would be no extra fee. Due to Hurricane Milton, we adjusted our plans to arrive Friday instead of Thursday, which I communicated to Stewart. He assured us the property would be ready.
Upon arrival Friday (24 hours after our original check-in time), the house was still not ready. When I requested a discount for the delay, Stewart became aggressive and unprofessional, claiming delays were due to power issues, despite earlier saying the house was fine. He then pretended he didn’t know about our dog, even though we had discussed it before booking.
When we finally got into the house, it was far from what was advertised—dirty vents, worn carpet, poorly equipped kitchen, no hand towels or wash clothes. and uncomfortable beds. Despite paying for pool heat for 3 days, it wasn’t turned on as promised. Stewart ignored my messages about this and refused any refund or discount.
Overall, the house was disappointing, and Stewart’s hostility made the experience even worse. Avoid this place and save yourself the trouble.
par un voyageur
Renter
Publié le 3 oct. 2024 sur HomeAwayGood stay
Commentaires de Gestion de l’hôtel
3 oct. 2024 par VrboOwner, Gestion de l’hôtel
Good Guests hopefully we will see you again thanks
par un voyageur de Indianapolis, In
Great location for an Orlando visit
Publié le 3 oct. 2024 sur HomeAwayProperty was just what we needed for our trip to Orlando. Everything was as expected, clean and conveniently located. We would stay again.
par un voyageur
Reasonable stay
Publié le 22 juin 2024 sur HomeAwayMany of the features advertised were at an additional cost, hot tub heated was an additional 100 dollars, use of the grilles an additional cost. Once you arrive you have to pay an additional fee to get a card to enter and leave property that was not mentioned in the description. TVs outdated with no smart TVs there. Little privacy at the pool with no fence. No paper towels when we arrived.
Commentaires de Gestion de l’hôtel
22 juin 2024 par VrboOwner, Gestion de l’hôtel
When you booked the home in the Resort Terra Verde you were automatically sent numerous emails from us informing you of the PAYABLE OPTIONAL items we have ie, pool and spa heat, bbq grill delivered, also the Resort charges a Fee that you are told about and has NOTHING to do with us as for the TVs all have cable. So when you booked and got these emails you had the option to cancel then, not stay go home and then moan about it
par un voyageur
Buena
Publié le 18 juin 2024 sur HomeAwayCasa muy espaciosa, ordenada ubicada en zona céntrica y muy familiar
par un voyageur
Nice Spot
Publié le 13 juin 2024 sur HomeAwayThe house was very nice and clean. It was very spacious. Easy check in. I would definitely stay here again.
par un voyageur
Awesome Stay
Publié le 18 mars 2024 sur HomeAwayWe had a wonderful time and the kids had a blast!
par un voyageur
Home away from home
Publié le 25 févr. 2024 sur HomeAwayIt was a relaxing vacation
par un voyageur
Great for family, young and old
Publié le 26 sept. 2022 sur HomeAwayThe property is in a quiet neighborhood with residents and tourists but it is off a busy road can bring loud vehicles but nothing too extreme.
The house itself had bare minimal necessities (dishware was mostly ceramic and glass cups)
Would say that it needed to be stocked with more linens (hand towels, bath towels, pool towels) as there was not enough for 6+ people
The two master bedrooms had comfortable enough beds but the two twin rooms are not intended for older bodies who need plush.
I would definitely rent from the owner again when back in town from Texas
par un voyageur
Met basic needs & had nice pool but only a bar of soap in bathroom & toilet paper.
Publié le 23 mai 2022 sur HomeAwayOur weekend was not spoiled but compared to other homes we have rented, we would have enjoyed a bit more cleanliness on furniture and bed linens.
Asking us to start washing linens without leaving any soap is a bit much.
Furniture, linens and pillows need refresh/ replace. Everything in need of an update. Many lamps either broken or loosely held together.
Not much to cook with. 3 pots. No frying or baking pan.
Plastic cups for pool would be safer. Washer dryer work very well.
We threw one glass away because it had a chipped rim.
