Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 déc. 2024
Commentaires de Gestion de l’hôtel
28 déc. 2024 par Customer Service, Gestion de l’hôtel
Michael, thank you for staying with us at Sheraton Orlando North Hotel. We're thrilled you enjoyed your stay. We look forward to welcoming you back in the future.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
What a hidden gem in Orlando. Very nice hotel and an incredible overall experience.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Customer Service, Gestion de l’hôtel
Darren, we are thrilled you enjoyed your stay at Sheraton Orlando North Hotel. It's wonderful to hear that you had an incredible experience. We're looking forward to welcoming you back soon!
par un voyageur de Southampton
Publié le 17 oct. 2024 sur Expedia
I really loved the look of the hotel, but when i arrived i was very disappointed when i got to the room, it smelt musty the carpet nearest to the window was damp two people in hotel room was only give one bottle of water. Only one chair to sit in, sheets didnt get changed the whole time we stayed, i kept four shirts in a suitcase when i went to pack the case and the shirts and case had gone mouldy where the carpet was damp.apart from that it a lovely place just needs up dating 🙂 Thank you
Jacqueline Rose
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Customer Service, Gestion de l’hôtel
Jacqueline, thank you for providing feedback after your stay. It's unfortunate there were challenges during your visit, and the room conditions weren't as expected. Ensuring guests have a comfortable experience is always a top priority. It seems there might have been some areas that require attention, and the team is committed to reviewing these details. Your insight on updates will be considered, and the charm of the hotel will always strive to provide a memorable experience.
par un voyageur
Great Staff, Mediocre Room
Publié le 15 oct. 2024 sur HotelsThe staff is super, especially the lady who checked us in. The amenities were lacking for a Sheraton. Only 1bottle of water for 2 people. No real creamer for coffee. Duvet covers are old, dingy, dated. Blanket inside the duvet was dirty. Bathroom sink was completely broken bottom from top and poorly repaired. Only one washcloth. HVAC unit is LOUD and so is the highway the room is next to.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Customer Service, Gestion de l’hôtel
Mary, the team is glad to hear you had a pleasant experience with our colleagues, especially during check-in. The observations you have shared regarding amenities and other details of your stay are very valuable. Feedback like yours is instrumental in helping us improve our guests' experiences. Thank you for sharing your thoughts.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Customer Service, Gestion de l’hôtel
Michelle, thank you for staying with us at Sheraton Orlando North Hotel. We're thrilled you enjoyed your stay, and we hope to welcome you back soon!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The staff was exceptional!!! Everything was clean, beautiful, and enjoyable! Great job you guys!!!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Customer Service, Gestion de l’hôtel
Teresa, we're delighted you loved your experience at Sheraton Orlando North Hotel. Our team members take pride in ensuring everything is clean and beautiful for our guests. Thank you for your kind words, and we look forward to welcoming you back soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Customer Service, Gestion de l’hôtel
Henderson, thank you for choosing Sheraton Orlando North Hotel for your stay. We're thrilled to see your positive rating and look forward to welcoming you back soon.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Customer Service, Gestion de l’hôtel
Stephen, thank you for staying with us at Sheraton Orlando North Hotel. Your high rating is much appreciated, and it’s great to know you had an enjoyable experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Kalee.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the amazing rating, Steven!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sheraton Orlando North Hotel soon!Thanks again for leaving your feedback!
