Note fondée sur 85 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Clean
Publié le 29 oct. 2024 sur HomeAwayClean and nice.
par un voyageur
Had a great time
Publié le 6 oct. 2024 sur HomeAwayHad a great time will be back
par un voyageur
Birthday Weekend
Publié le 23 sept. 2024 sur HomeAwayProperty was good. Grass needed to be cut and the pool could use a cleaning. We were allowed to check in early and the process was seamless.
par un voyageur
Sunny Florida Getaway
Publié le 15 août 2024 sur HomeAwayThis home is beautiful! We enjoyed the pool and the nearby wildlife. All the amenities made our stay as close to home away from home as possible.
par un voyageur
Great stay
Publié le 18 juin 2024 sur HomeAwayThe property was just as advertised. We enjoyed our stay!
par un voyageur
Great choice recommend it to other family
Publié le 8 juin 2024 sur HomeAwayThe house had everything that my family and I needed thank you we enjoyed our stay there
par un voyageur
Publié le 4 juin 2024 sur Expedia
Great place to stay. Amenities close in proximity. Clear check in/out directions. Did notice in the last 3 days or so, quite a few bugs appearing in main bath. No plug for bathtub and the water was hard to regulate. Always to hot no matter tap setting. I would recommend however and would definitely stay there again.
par un voyageur
An okay stay
Publié le 15 mai 2024 sur HomeAwayThe check in was easy and fast. It smelled clean but floors felt sticky. The pool floor really didn’t look clean at all and we kept wondering how often it got clean. We also noticed the camera facing straight down at the pool it was definitely not facing outward, which made us feel uncomfortable. After a few hours on our first day there we noticed there was small little bugs everywhere on the floors, bathroom counters and on the side tables in the rooms which freaked me and my kids out, those bugs were there our entire stay.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Katia, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:- We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.- We use a cleaning service to professionally clean the home before each guest's stay and wish you had reached out to the guest contact during your stay. We would have promptly responded and been more than happy to address your concerns with the floors. We will follow up with our cleaning service to ensure future guests do not share the same experience.- As for the pool, maintenance is performed every week by a professional pool and spa technician to ensure it meets our cleanliness standards. However, we will further investigate your concerns.- The camera facing the pool is indeed for security purposes and is positioned to ensure the safety of our guests. We apologize if this made you feel uncomfortable.- We have an exterminator company that routinely inspects and treats the property to ensure it remains pest-free. We will further investigate your concerns and take any necessary steps.Thank you for bringing these issues to my attention. Your feedback helps us improve, and we hope you will consider staying with us again.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.
par un voyageur
Minutes from Disney World
Publié le 30 avr. 2024 sur HomeAwayThis home was in a quiet neighborhood and within 20 minutes from Disney World, the mall, grocery stores. It was very convenient.
par un voyageur
Best vacation
Publié le 18 avr. 2024 sur HomeAwayThis place was so nice and it felt like home. My son enjoyed the pool and will be book this place again in the future.
