Note fondée sur 468 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Sur la plage . Familiale. Près de resto et boutique et mini golf en face . L’état de la bâtisse est un peu abîmé mais la place est belle et le déjeuner inclus dans un environnement familial avec piscine et spa . Accepte les chiens
Commentaires de Gestion de l’hôtel
7 août 2024 par lisa front desk, Gestion de l’hôtel
Thank You! Hope to see you soon
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Hôtel nécessitant de faire de gros travaux de réaménagement, la peinture s'effrite, vétusté de l'endroit. Par contre gros plus pour la vue mer et la piscine
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Front Desk - Shelby, Gestion de l’hôtel
HI Elisa thank you for your review , we are under renovations and we hope to see you again soon :) Have a great day!
par un voyageur
Publié le 30 mars 2024 sur Expedia
aucun petit déjeuner promis lors de la réservation, seulement un sac avec eau tangerine barre tendre et 2 petits muffins
la cuisinette la cuisinier, seulement un élément fonctionnait
J'aiomerais avoir un compasation ou un remboursemrnt
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Sharon - Front Desk, Gestion de l’hôtel
So sorry Denis you did not understand that the breakfast area is under renovations. Free breakfast is redacted on 3rd party sites for this reason. Hope you enjoyed other aspects of your stay!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Very very very old hotel, no heat. I do not recommend it.
Noisy.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par The Makai front desk, Gestion de l’hôtel
Hi Alain,Thank you so much for writing a review. We are so sorry that you had a bad experience while visiting our resort. I’ve noted down your feedback and I’ll make sure to pass it to the General manager.Thanks again for your review.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Mal propre, incommode.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Makai front desk, Gestion de l’hôtel
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.
par un voyageur de Saint ildas des Bois
Publié le 25 oct. 2023 sur Expedia
Personnellement pas accueillant et hôtel obsolètes, sale et détériorer.
par un voyageur
Publié le 28 août 2024 sur Expedia
When we went in the room it smelled moldy. I pulled back the sheets on the bed and found bed bugs. The refrigerator was moldy and very rusty. We went straight back to the office and asked for our money back. We went through a booking service but we did get our money back.
Commentaires de Gestion de l’hôtel
28 août 2024 par Laurie, Gestion de l’hôtel
Thank you for taking the time to leave a review, the room you were assigned to was thoroughly inspected by our licensed pest control company and they found no signs of any bugs in that room and that room is now guaranteed for 3 months. As far as a refund, Expedia has your money. I refunded this reservation the same day. Sorry things didn't work out here and maybe you will give us another try in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Rooms where average but the clean pool and ocean side view made up for that and affordable pricing.
Commentaires de Gestion de l’hôtel
26 août 2024 par Shelby - Makai Front desk, Gestion de l’hôtel
Hi Camille , thanks for the review :) Glad you enjoyed your stay with us ! Hope to see you again soon!
par un voyageur
Could have been cleaner
Publié le 26 août 2024 sur HotelsBudget friendly oceanfront rooms. The hotel is older and and that was fine by me, but cigarette butts were left in a dirty coke can and on the balcony, the walls were dirty with other people's hair and so was the floor. One walk, barefoot through the room, and my feet were black and sandy, and I hadn't gone to the beach yet. Otherwise, the staff was friendly and helpful. The lamps were so rusty I was afraid to plug anything into them, however, I know they were hit by Hurricane Ian and as such, are still rehabilitating the hotel. The room should have been cleaner though, and that is what I didn't like. It was as if the floor hadn't been mopped in a long time. The beds were fine though.
Commentaires de Gestion de l’hôtel
26 août 2024 par Shelby - Makai Front desk, Gestion de l’hôtel
Hi , thanks for the review . I'm so sorry to hear that . I will be sure to let our housekeeping manager know so we can take care of that asap , and yes we are under renovations and will be redoing everything . We hope to see you again soon! :)
par un voyageur
Publié le 26 août 2024 sur Expedia
The facilities were awesome around the property. Everything looked good. Their property needs some cosmetic care.
Commentaires de Gestion de l’hôtel
26 août 2024 par -Shelby Front Desk, Gestion de l’hôtel
Hi Karen , thanks for the review :) We are under renovations and will be updating everything ! Hope to see you again soon!
