Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Bruyant
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Souad,Thank you for your feedback. We hope you overall enjoyed your stay, and we would be delighted to welcome you back for a more enjoyable experience.Best regards,Panagiota Foukkari Guest Relations Officer
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Mr. Marc,Thank you for your favorable review of Radisson Beach Resort, Larnaca.We hope to welcome you back again for another delightful visit.Kind Regards,Panagiota FoukkariGuest Relations Officer
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Marina Zannettis , Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to provide us review. We hope you provide us the opportunity to welcome you back again in the near future and manage to change your opinion about us to a more positive one. Kind regards Radisson Beach Resort, Larnaca Team
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Superbe hôtel vaut ses 5 étoiles
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Marina Zannettis , Gestion de l’hôtel
Dear Ms. Rebecca, Thank you for taking the time and effort to provide us a review. We are glad you enjoyed your stay with us and would be happy to welcome you again. Kind regards Radisson Beach Resort, Larnaca
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I really dont know what happened as ive stated in this hotel before. No concierge at 2 in the morning and was greeted by a food chewing receptionist. Not a very nice thing to be greeted with at that time.
I travel a lot and know what im booking and certainly didn't book a single room that you could t swing a cat in. The room wasnt fit for a
supposedly 5 Star hotel. Very badly designed and too expensive for what you got. Also Aircon wasnt working.I demanded a more appropriate room which wasnt that much bigger but we managed.
Maintenance does not exist in this hotel which is very disappointing.
The lady in customer relqtions who was dealing with the complaint did what she could i suppose and did what she could within her power to try and accommodate us.
I also found reception without naming names bordering on rude. The customer is always right and we dont need to be stated the obvious robotic terms. There was clearly a problem with the booking and didnt just want to hear someone pass the buck. Who's fault it is and so on.
I was moved and charged another £210 to have a shelf in the bathroom to our toiletries.Pretty disgusting if you ask me.
Its a shame as this hotel has so much potential. It just lacks that but of hospitipal class that a 5 star needs to keep its reputation.
Heard a lot of bad things that went on in the summer. But chose to ignore it. Certainly justified unfortunately.
One last shout for Zaharoulla!!!…. A wonderful bright a cheary waitess at breakfast!!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Valentin Iulian Berechet, Gestion de l’hôtel
Dear Mr. Alexander,Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay. It is saddening to read that our services did not meet the high standards we aim to provide.While we appreciate your kind words about Zaharoulla, we will address the other concerns internally to ensure improvements where necessary. Thank you again for your feedback and we hope you will consider giving us another opportunity to provide a Memorable experience for all the right reasons in the future.Best Regards,Radisson Beach Resort, Larnaca Team
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share a review. We hope that you have overall enjoyed your stay, but we apologize for any inconvenience caused. We would appreciate the opportunity to welcome you back and provide a more delightful experience.Best Regards,Panagiota FoukkariGuest Relations Officer
par un voyageur
Could have been a better experience
Publié le 16 sept. 2024 sur HotelsAlthough we booked a Superior Sea View, the room was large but pretty basic - not like some of the photo's we had seen. Eat in Filini restaurant the first night and the food was served cold so we sent it back.
Decided to eat out for the remainder of our stay.
No body seemed bothered about the above when we checked out and informed them
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Mr. Wayne,Thank you for sharing your experience with us. We are sorry to hear that we did not meet your expectations, and we apologize for any issues you may have encountered. We strive to provide a high standard of service, and it is saddening to read that we fell short during your stay.Your feedback is important, and we will ensure that your concerns are addressed with our team to ensure they are not overlooked in the future. We hope to have the opportunity to welcome you back for a more delightful experience.Best Regards,Panagiota FoukkariGuest Relations Officer
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Gary,Thank you for sharing this favorable review!We look forward to welcoming you for another delightful and Memorable experience.Best Regards,Panagiota FoukkariGuest Relations Officer
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Good amenities after a 24hr travel day. Everything you need is right there.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Mrs. Melanie,Thank you for your feedback! I am pleased to read that our amenities provided everything you needed after your long journey. We hope to welcome you back for another delightful stay.Best Regards,Panagiota Foukkari Guest Relations Officer
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Nice property but for what you pay I would expect it to be cleaner, pool tiles are coming off and algae around the boarders, the floor in the rooms have black marks and there is moister in the wall of the bathroom overall not worth the money
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Panagiota Foukkari , Gestion de l’hôtel
Dear Shehan,Thank you for taking the time to leave a review following your recent stay at Radisson Beach Resort, Larnaca. Your comments will be addressed with the entire team to improve. We regret that your stay did not meet those standards. Your feedback is invaluable as we strive to enhance the guest experience.We hope that overall, you have enjoyed your stay despite the comments raised and should you decide to visit us again, I can assure you that we will do our best to offer our greatest service.Best Regards,Panagiota FoukkariGuest Relations Officer
