Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Guadalupe, we appreciate your feedback and look forward to welcoming you back to the Lodge in the near future.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Staff was extremely nice and atmosphere was fun!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Debbie, for taking the time to rate our hotel with 5 stars. We strive to provide exceptional service to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The staff are great.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Yer, for sharing a review of your recent experience. Our team here at The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to your next visit.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Clean, nice. Would go back as long as you don’t need WiFi.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Jennifer, we appreciate your valuable feedback. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. We apologize for the Wi-Fi issues and are working on a solution. It is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
It's been a long time since our room had a deep clean. Behind tv, on top of draperies were filthy.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Okima. Lead Supervisor, Gestion de l’hôtel
Thank you, John Jay, for bringing these concerns to our attention. We’re disappointed to hear that our accommodations weren't exactly to your liking. We have shared your valuable feedback with our housekeeping department. We hope you give us another chance soon, so we can share an even more positive experience.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Very nice and clean! Staff was great
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you for sharing a review of your recent experience, Mouei. We value your feedback. Our team here at the Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 31 août 2024 sur Hotels
Love this Lodge-
Excellent customer service, very clean, comfortable rooms.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you for taking the time to share your recent experience with us. Our team here at The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Tabitha, for the 10-star rating. We value your feedback and we’re happy to hear that you were satisfied with your accommodations. We look forward to welcoming you back to the Lodge in the near future.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Jason, for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Okima, Lead Supervisor, Gestion de l’hôtel
Thank you, Zheng, for taking the time to leave us a rating. We value your feedback. We look forward to welcoming you back on your next visit.
