Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect
Publié le 12 août 2024 sur HomeAwayWe had an annual cousin weekend at the lake, and could not have asked for a better place! It fit us all nicely and we still had plenty of space. We will certainly look at staying at the same place again in the future.
par un voyageur de Cape Girardeau, MO
Softball Tournament weekend getaway
Publié le 17 juill. 2023 sur HomeAwayThe property was the perfect size for our entire team to stay at comfortably! It also had every amenity that we needed for our trip and relaxation!
par un voyageur
Great location but really dirty
Publié le 15 juill. 2023 sur HomeAwayI loved the location of the property and the size was perfect, everyone had their own room and space. However, the place is really dirty. The floors were so bad that you had to wear shoes or flip flops, otherwise your feet were black as coal. The furniture was filthy, there was long hair stuck on the bathroom walls…really gross. I sat in an outdoor chair that was provided on the screened patio the entire stay. When we arrived the king room wasn’t made up, no sheets to be found and it was too late to call so we made do until the morning. The roof on the screened patio has a large leak, it poured rain during our stay. The place is really run down and outdated.
Commentaires de Gestion de l’hôtel
23 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Lori, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
- We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.
- We take the cleanliness of our home seriously and have since started working with a new cleaning company to ensure our home is cleaned and 100% ready for each guest stay. We have learned with all the traffic of people, black top roads and shoes being left on, it has left residual residue on the flooring. We are having the floors steam mopped to remove that which causes the blackness on your feet so future guests do not share the same experience. Where we have never had this complaint before we will have the new cleaning team further look into the concerns of the furniture cleanliness.
- We have since had the roof checked and were unable to locate or duplicate the leak that you mentioned, and wish you had brought this to our attention during your stay. We will continue to monitor.
We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.
par un voyageur de Willow Springs, MO
The home was beautifully decorated, clean and spacious for a large group comfortably
Publié le 17 mai 2022 sur HomeAwayWe had questions on where the pools were located and the owner was quick to respond with directions and help. Great place and location. Definitely would recommend for a stay.
par un voyageur
Nice place to stay and a great location
Publié le 26 juill. 2021 sur HomeAwayGreat location and nice space.
par un voyageur
Home away from home
Publié le 15 avr. 2021 sur HomeAwayAbsolutely amazing. Will go back. Beautiful house and neighborhood. Close to everything
par un voyageur
Very clean
Publié le 21 mars 2021 sur HomeAwayWe loved this place would of loved to have been closer to the water but overall very nice
par un voyageur
Great spontaneous getaway
Publié le 24 juin 2020 sur HomeAwayWe had a great time. It was in a perfect location in the Margaritaville resort area and the home was cozy and offered everything we needed for a nice short getaway.
We would definitely return.
par un voyageur
Wonderful place, friendly owners
Publié le 17 juin 2020 sur HomeAwayWould highly recommend and will definitely try to return
par un voyageur
Clean and Comfy
Publié le 7 avr. 2020 sur HomeAwayThis home was very clean...my number 1 criteria in lodging of any kind! Kitchen and dining room were a little outdated. Bathrooms were very nice. We went to the nearby indoor water park at Margaritaville. So much fun for the kids. There were many steps inside the house...This was very inconvenient for me as I am in physical therapy due to back issues that make it painful to go up & down steps! I don’t remember reading that on the vrbo property description. Otherwise it was nice to be in a house instead of a condo or hotel room.
