Note fondée sur 218 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
性價比極高，我很喜歡這酒店，無論是入住前的溝通，入住後房間空間，位置，房內設備，環境….等等，因為在日本超市真的很多很好吃的東西，房間內有廚房及大雪櫃，可以方便煮食。位置方面，一邊是黑門市場，另一邊是道頓堀，兩邊只需步行幾分鐘就可以到達，非常方便。唯一不足是我是自駕遊，在GPS上找不到酒店位置，需要落車步行再知道酒店的準確位置。如果我再來大阪，我一定會再入住這酒店。
Commentaires de Gestion de l’hôtel
16 oct. 2024 par BON客服團隊, Gestion de l’hôtel
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。
par un voyageur
Publié le 29 sept. 2024 sur Expedia
如果能提供中文入住就好了！
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BON客服團隊, Gestion de l’hôtel
您好。感謝您此次選擇我們的公寓以及您對我們的評價。很抱歉目前我們辦理入住的語種為英文和日文，但是我們的線上客服有提供中文。如果您有任何問題可以隨時與我們聯繫。感謝您的體諒。如果有機會，期待您再次的到來。
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Check in process didn't make too much sense as we just checked in to the place two days ago and we had to re-go through the same process when we re-checked it a few days later after spending time at Kyoto.
Place is located close to Dotonbori but that's about it. It is also close to restricted area (some shops are restricted to 18 up). Would not recommend if you are travelling with small children.
Room is very big which is good but very questionable cleanliness. Depends on which floor you are on, you might have a washer in your room or else you have to use the washer downstairs in the public area. First room was a bit worn and showed its date with the floors being dirty and bed sheets looking a little yellow....second room on the higher floor was much better and included a washer.
However I do not recommend this unless you are travelling as a couple or solo. Not with children.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for sharing your detailed feedback. We're sorry to hear that the check-in process felt repetitive during your return stay. However, all guests must do the check-in process regardless of how frequently they stay. We hope for your understanding. Regarding the cleanliness of the rooms, we sincerely apologize for any inconvenience and will ensure that our cleaning standards are addressed more thoroughly. We're glad that you found the second room more comfortable, and we appreciate your understanding. Thank you again for your feedback, and we hope we can offer you a better experience in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Great location yet still quiet and clean!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we are glad to know that you enjoyed our location as well as the cleanliness and quiet of our apartment hotel! We hope to welcome you again soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we hope to welcome you again soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Our family of 5, 2 adults and 3 kids, We stayed for 4 nights in the Condo. Love how efficient the check in and check out process was. The location is the greatest, walking distance to Dotonbori, transport. The facilities are more than adequate.
Dislike: linen appeared clean but the curtain above our bed probably dusty so we felt quiet itchy most of the time while staying in the bed. The room is abit small for us five
Commentaires de Gestion de l’hôtel
17 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for your detailed review and for choosing our property for your family stay. We’re delighted to hear that you appreciated the efficient check-in and check-out process, as well as the convenient location near Dotonbori and transport. We're sorry to hear about the issue with the curtain. We’ll make sure our housekeeping team addresses this to ensure a more comfortable stay for future guests. We hope to welcome you back in the future!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Big space. Good location with 2 convenient stores.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for your review, we are delighted to know that you found your room spacious and well located. We hope to welcome you again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we hope to welcome you again soon!
par un voyageur de toronto
Publié le 7 sept. 2024 sur Expedia
The only thing that is not covenient is that no staff around if you have questions to ask
Commentaires de Gestion de l’hôtel
9 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for sharing your feedback. We’re glad to hear you enjoyed your stay, though we regret that the lack of on-site staff was an inconvenience to you. Please note that while we operate as a self-service hotel, our team is available 24/7 via phone and email for any questions or assistance you may need.We hope this ensures a more comfortable experience for your future visits, and we look forward to welcoming you back soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
9 sept. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for your kind review! We're delighted to hear that you enjoyed our location. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future!
