Note fondée sur 681 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Quality price, overbooked, very busy
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We hope that despite the bustling atmosphere, you were able to enjoy your time with us and create some wonderful memories during your visit to Osaka. We appreciate your honest feedback regarding the hotel being busy and overbooked during your stay. We understand this may have impacted your experience, and we are continuously working to improve guest comfort and satisfaction, even during peak times. Your comments will help us ensure we provide the best possible service in the future. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back on your next visit.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Tout était parfait ❤️
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for staying with Centara Grand Hotel Osaka. We are thrilled to hear that your recent stay at Centara Grand Hotel Osaka was perfect. It brings us great joy to know that everything met your expectations and that your experience left such a positive impression. Your wonderful feedback means the world to us, and we deeply appreciate your kind words. We hope you were able to create beautiful memories during your time with us. Thank you once again for choosing Centara Grand Hotel Osaka. We look forward to welcoming you back in the future for another exceptional stay.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 1 août 2024 sur Expedia
Un 5 étoiles ou il n’y a pas de bagagiste, on entend le train lorsqu’il passe depuis la chambre ça vibre même.. la première fois j’ai cru que c’était un tremblement de terre. Chambres petites mais propres
Commentaires de Gestion de l’hôtel
2 août 2024 par Saranporn Bunfuengfu, Gestion de l’hôtel
Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We hope you were able to create wonderful memories during your time in Osaka. Our team strives to provide a comfortable and memorable experience for all our guests.We appreciate your feedback regarding the porter service and room conditions. Your comments about the train noise and vibrations have been noted, and we are looking into ways to improve our guests' comfort in these areas. We're glad to hear you found our rooms clean and well-maintained.Once again, thank you for staying with us. We hope to welcome you back to Centara Grand Hotel Osaka in the future and provide you with an even better experience.Regards, The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Tout était parfait. Depuis la réception jusqu’à l envoie des bagages jusqu’à l hôtel suivant. Du petit déjeuner jusqu’au restaurant Crudo ou encore celui qui se veut davantage français tout était nickel avec un personnel attentionné et sympathique
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Saranporn Bunfuengfu, Gestion de l’hôtel
Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We are delighted to hear that everything was perfect, from the reception to the handling of your luggage, and that you enjoyed our breakfast and dining experiences at both the Crudo restaurant and Kunsei restaurant Your kind words about our attentive and friendly staff are greatly appreciated and will be shared with the entire team.We hope that during your stay, you were able to create wonderful memories in Osaka. Our city has so much to offer, from its vibrant culture and history to its modern attractions and cuisine. Thank you once again for your stay and for your generous feedback. We look forward to welcoming you back to Centara Grand Hotel Osaka in the future and providing you with another exceptional experience.Regards, The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 12 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par Saranporn Bunfuengfu, Gestion de l’hôtel
We sincerely appreciate you choosing Centara Grand Hotel Osaka for your recent stay. It was a pleasure to have you as our guest, and we hope that you were able to create wonderful memories during your time in Osaka. Thank you once again for staying with us. We look forward to welcoming you back to Centara Grand Hotel Osaka in the future. Should your travels bring you back to Osaka, we would be delighted to host you again and contribute to even more beautiful memories.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Speechless as everything was just perfect !
Highly recommended
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Saranporn Bunfuengfu, Gestion de l’hôtel
Thank you for staying with Centara Grand Hotel Osaka. We are delighted to hear that your experience with us was nothing short of perfect. Creating memorable moments for our guests is always our top priority, and we are thrilled to know that we succeeded in making your stay enjoyable. Osaka is a vibrant city with so much to offer, and we hope you were able to explore its wonders and create lasting memories during your time here.Your kind recommendation means a lot to us, and we sincerely appreciate your positive feedback. It motivates us to continue delivering exceptional service to all our guests. Should your travels bring you back to Osaka in the future, we would be honored to welcome you back to Centara Grand Hotel Osaka and provide you with another wonderful experience.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We are thrilled to hear that you had such a positive experience, as reflected in your perfect rating of 10/10. It is our utmost priority to provide each guest with exceptional service and comfort, and we’re delighted that we could meet your expectations. We hope that you were able to create lasting memories during your visit to Osaka, whether exploring the city's rich culture, savoring local cuisine, or simply relaxing in the comfort of our hotel. Your satisfaction is our top priority, and we are pleased to hear that we could contribute to your enjoyable experience. We appreciate your feedback and look forward to welcoming you back to Centara Grand Hotel Osaka in the future.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for staying with Centara Grand Hotel Osaka. We are delighted to hear that you had such a wonderful experience at Centara Grand Hotel Osaka, and we truly appreciate your perfect 5 out of 5 rating. It’s always a pleasure to know that our guests enjoyed their stay and that we were able to provide a memorable and enjoyable experience for you. Your satisfaction means everything to us, and we are grateful for your feedback. Thank you once again for choosing Centara Grand Hotel Osaka. We look forward to welcoming you back in the future.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This might just be the best hotel I’ve ever stayed in my life. I stayed at the Centara Grand in Koh Samui in July and this was even better than that one.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for staying with Centara Grand Hotel Osaka. We are delighted to hear that you had such a wonderful experience with us and that Centara Grand Hotel Osaka exceeded your expectations. Your kind words mean a lot to us, and we are honored to be considered one of the best hotels you’ve ever stayed in. We sincerely hope you were able to explore and enjoy the beautiful city of Osaka and create unforgettable memories during your time here. Our team is striving to provide exceptional service and experiences for all our guests, and your feedback reassures us that we are achieving our goals. Thank you once again for your review and for choosing Centara Grand Hotel Osaka. We look forward to welcoming you back in the future for another incredible stay.Regards,The Entire Centara Grand Hotel Osaka Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mamino Aoki, Gestion de l’hôtel
Thank you for choosing to stay with us at Centara Grand Hotel Osaka. We are delighted to hear that you had a wonderful experience, and we appreciate your perfect rating. It means the world to us that you enjoyed your stay and found our services to your satisfaction. We hope that during your time in Osaka, you were able to create unforgettable memories and experience all the charm this vibrant city has to offer. We look forward to welcoming you back in the future and hope to be part of your next journey to Osaka. Thank you again for your kind words.Regards,The Entire Centara Grand Hotel Osaka Team
