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Citadines Namba Osaka

4.0 star property
4-star family-friendly hotel near Kuromon Ichiba Market, connected to a shopping center

Choose dates to view prices

Photo gallery for Citadines Namba Osaka

Deluxe Twin Room
City view
Double Room, 1 Bedroom | Private kitchen
Premier Double Room | Living area
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪2 min walk‬
  • Dotonbori
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom

Double Room, 1 Bedroom

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | Private kitchen

Twin Room, 1 Bedroom

  • City view
  • 59 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • City view
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Twin)

Studio (Twin)

Studio (Twin)

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Osaka

Heart of Osaka.Within a 15-minute walk of this Minami hotel, you'll find Kuromon Ichiba Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 miles (5 km).

What's nearby

  • Nipponbashi - 1 min walk - 0.0 km
  • Kuromon Ichiba Market - 2 min walk - 0.2 km
  • Dotonbori - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 14 min walk - 1.2 km
  • Osaka Castle - 7 min drive - 4.9 km

Getting around

  • Namba Station (Nankai) - 6 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪よつばの秘密基地 - ‬3 min walk
  • ‪1ポンドのステーキハンバーグタケル 日本橋オタロード店 - ‬3 min walk
  • ‪なか卯 なんさん通店 - ‬2 min walk
  • ‪バナナの神様 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Citadines Namba Osaka

4-star family-friendly hotel near Kuromon Ichiba Market, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

  • 1 building
  • 313 guestrooms or units
  • 7 levels
  • Built in 1928
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 14, 2025 from 11 AM-5 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1033 out of 1284 reviews
Rating 8 - Good. 196 out of 1284 reviews
Rating 6 - Okay. 37 out of 1284 reviews
Rating 4 - Poor. 7 out of 1284 reviews
Rating 2 - Terrible. 11 out of 1284 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Breggett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect in every way for ALL I needed and pretty place to stay.
Stayed 12 nights in Mar 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Phonesavanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and convenient.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend location
We stayed here for 3 nights after arriving into Japan. I like the neighbourhood as it was close to Namba Station yet quieter (still busy) than hotels I’d think closer to the station or even hotels near the Dotonburi area. Staff were pleasant and helpful. Breakfast was plentiful but I’d give it a 4/5 for my personal taste
Stayed 3 nights in Jan 2025

6/10 Okay

Phoebe Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel from our whole stay in Japan!
Stayed 2 nights in Oct 2024

6/10 Okay

Ahmad

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Stayed 3 nights in Jan 2025

8/10 Good

Siu Loong Lillian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nabilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines Namba Osaka was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I would want to know when considering booking this hotel: This hotel feels like one that would be booked for a wedding party. It feels very grand and high-end. The rooms are super large for being in Japan- they are sized like the ones at home in the US. Amenities were so nice we had clothing and linen spray in our room, a guest lounge with a full on kitchen with coffee and tea, a (clean) children's play area, and a laundry room. The dining hall attached to the hotel was fantastic! It was walkable to plenty of shops and restaurants and Dotonburi. I would without a doubt recommend this to anyone who wants a nicer stay than normal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elangovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and helpful staff. Good location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location especially for animation lovers Cosy and stylish environment Beds are big enough. Staff are helpful and they can speak fluent English

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hooi Fong

Stayed 9 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Citadines
I love the Citadines hotel chain and stayed at many other properties around the world. This one was an old Takashimaya store space and redone into guest rooms and a community food hall next door. Great value for the size of room with kitchenette, and also laundry room, play room for kids, community work/lounge area with coffee machine. Great location close to many services and short 10 min walk to Namba station. Lively area but not jam packed with tourists and noisy bars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bernd

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, newly renovated
Room are spacious, service is good. We love staying here. The hotel is very clean, and they provide water dispenser at every floor
Stayed 2 nights in Nov 2024

10/10 Excellent

Anderson

Stayed 4 nights in Nov 2024

10/10 Excellent

Hisyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to subway, great facilities, gym,kids play area and washing/dryer machine that can be paid by using mobile app. Will return again
Stayed 9 nights in Dec 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sing Bao, Esme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Namba and really near Den den town, there were multiple stores nearby that had plenty of food and entertainment options. Amenities were great, service staff friendly; with water dispensers and vending machines located on all floors, making it convenient to grab drinks.
Stayed 5 nights in Dec 2024