Ratings based on 179 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
76% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Kindly guidance

Posted Mar. 25, 2024 on Hotels
Very good to me for peace on my heart and there are kindly guidance to me and then delicious foods
5 out of 5
by A traveller

Traditional feel but modern enough. Top notch!

Posted Mar. 25, 2024 on Hotels
Beautiful room with an outdoor furo and shower, overlooking the stream. Furo was awesome. Very clean, comfortable and well-kept. Shower head was awesome! Very large room with plenty of space for three. Very clean. Loved the comforters and high quality tatami matted floor. Loved the amenities. Just enough plugs to charge our devices. Nice traditional feel, but modern enough. Food was awesome. Service was great. Very kind and relaxed attitude. Really appreciated the shuttle ride down to the station. I highly recommend!
5 out of 5
by A traveller

Posted Mar. 14, 2024 on Expedia
Great place!
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
The staff were helpful and friendly. Their English was good enough for communication, and the service was excellent. The room was super cosy with private hot spring, felt so relaxed. The dining was tasty as well. Highly recommend to everyone.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 22, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 28, 2023 on Hotels
5 out of 5
by A traveller

Posted Sep. 12, 2023 on Expedia
Wonderful property with beautiful rooms and onsen
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 12, 2023 on Expedia
5 out of 5
by A traveller

Posted Jul. 25, 2023 on Expedia
Celebrating our 15th anniversary. Run away from the city buzz and reconnecting to each other.
5 out of 5
by A traveller

Posted Jul. 25, 2023 on Expedia
I really liked the environment up in the mountains. We had the private onsen in our room and it was very relaxing. We took the local bus to get there (last stop). The service was excellent and the food definitely showcased the true japanese culture. Highly recommend.