Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
The place is smaller than in the picture. I actually found a lot hair on the bed. Overall is good though, really convenient location.
par un voyageur de Allentown
Publié le 17 juill. 2024 sur Expedia
I have visited Japan and Kyoto multiple times, and overall, my experiences have been very positive. There was even a taxi driver who went above and beyond to help me find a restaurant under Kyoto Station. However, a single incident can ruin an otherwise pleasant stay.
I liked the hotel overall, but my experience was marred by the front desk staff member named Natayama. The manager should easily identify her from my stay from 7/1-4. She was unfriendly, did not stand up to greet us, and instead just stared at us with a rude expression. She treated us not as guests but almost as if we were thieves. This happened not only to me but also to my wife. When I asked her for more towels, it took a long time to receive them, and there was no communication in the process. It felt very rude!
I travel around the world and can discern when there is discrimination. I find this kind of attitude unacceptable. It's a good hotel overall, but the customer service was very rude (specifically, Natayama).
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Nagahori Hairu, Gestion de l’hôtel
Hello.You used our accommodation during 6/29-7/1 and none of our employees is Natayama. Our facility is located near Dotonbori, Osaka.Maybe you wrote down the facility review wrong.I'm sorry, but if you're mistaken, could you delete the review?
par un voyageur
Publié le 2 juill. 2024 sur Expedia
The place itself is very nice, modern, and spacious. It is also very convenient to walk and see many local attractions. The problem with our partuclar room is that we could hear all of the movements of the people above us, so we didn't sleep very well.
par un voyageur de Harker Heights
Publié le 23 juin 2024 sur Expedia
We saw cockroache in the house
par un voyageur
推推
Publié le 14 juin 2024 sur Hotels有問題line都可以立即得到幫助，房間雖小但東西齊全，搭車非常方便
par un voyageur
Publié le 29 mai 2024 sur Expedia
가격대비 생각보다 너무 좋았다. 청결상태도 괜찮고 편의 시설 등 마음에 들었다
Commentaires de Gestion de l’hôtel
31 mai 2024 par JENNIE, Gestion de l’hôtel
이번에 저희 시설을 이용해 주셔서 정말 감사드립니다.방을 깨끗하게 사용해 주셔서 훌륭한 게스트입니다.이용에 대해 좋았던 점, 더 개선되었으면 하는 점이 있으시면 언제든지 평가해 주시면 감사하겠습니다.고객님의 귀중한 의견은 다른 여행자분들께도 참고가 되며, 우리의 서비스 향상을 위한 귀중한 힌트가 됩니다.다음에도 방문해 주시는 것을 진심으로 환영합니다.다시 만날 수 있는 날을 기대하겠습니다.감사합니다.
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par JENNIE, Gestion de l’hôtel
Thank you very much for using our facility.You kept the room clean and you are a wonderful guest.If there is anything about your stay with us that was good or that you would like to see improved, please do not hesitate to rate us.Your valuable feedback will be helpful to other travelers and will give us valuable hints to improve our services.We would be delighted to hear your feedback when you are available.We look forward to seeing you again.Thank you.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Amazing place, clean and in a quiet part of an otherwise huge nightlife area
Commentaires de Gestion de l’hôtel
31 mai 2024 par JENNIE, Gestion de l’hôtel
Thank you very much for using our facility.You kept the room clean and you are a wonderful guest.If there is anything about your stay with us that was good or that you would like to see improved, please do not hesitate to rate us.Your valuable feedback will be helpful to other travelers and will give us valuable hints to improve our services.We would be delighted to hear your feedback when you are available.We look forward to seeing you again.Thank you.
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mai 2024 par Mugi, Gestion de l’hôtel
Thank you very much for using our facility.You kept the room clean and you are a wonderful guest.If there is anything about your stay with us that was good or that you would like to see improved, please do not hesitate to rate us.Your valuable feedback will be helpful to other travelers and will give us valuable hints to improve our services.We would be delighted to hear your feedback when you are available.We look forward to seeing you again.Thank you.Noah House Resort
