Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,9 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
Thank you for the perfect rating!We're delighted to hear that you were so satisfied with your stay. We look forward to hosting you again in the future!
par un voyageur
Publié le 4 août 2024 sur Expedia
広い。静か。新しい。めちゃ良かった。
Commentaires de Gestion de l’hôtel
5 août 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
この度は当施設をご利用いただき､誠にありがとうございます。ご満足いただけたようで、大変光栄でございます。今後も快適でお寛ぎ頂ける施設作りに努めて参りますので､当施設を何卒宜しくお願い致します。 Rakuten STAY 大阪駅北
par un voyageur
오사카 가족 여행으로 좋아요
Publié le 4 août 2024 sur Hotels오사카 가족 여행으로 아주 만족했습니다
숙박시설 사이즈도 4명 숙박하기에도 좋고 시설도 청결하고 모든 시설에 만족합니다
오사카 역에서도 도보로 10분정도로 그리 멀지 않고 시설도 깨끗하고 청결하고 좋습니다
단, 화장실에서 냄새가 많이 납니다 방향제 설치를 해주시거나 화장실 청소시 탈취에 좀 신경써주셨으면 좋겠습니다
그리고 타월보충이 안되서 세탁실에서 세탁 후 사용하려고 했는데 세탁실에 세탁기가 2대 있는데 빨래 후 사람들이 찾아가질 않아서 결국은 세탁을 못했습니다
세탁 후 빨리 찾아가야한다는 문구 등을 세탁실에 표시했으면 좋겠습니다
전반적으로 아주 만족합니다
Commentaires de Gestion de l’hôtel
5 août 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
귀하의 자세한 피드백에 감사드립니다!오사카 가족 여행에서 만족하셨다는 말씀에 기쁩니다. 객실의 크기와 청결, 그리고 위치가 기대에 부응했다니 다행입니다.화장실의 냄새와 세탁 시설의 문제로 불편을 드려 사과드립니다. 공기 청정기 설치와 세탁 지침 개선에 관한 귀하의 제안을 소중히 여기며, 이 문제를 해결하기 위해 검토하겠습니다.다시 한 번 귀하의 피드백에 감사드리며, 다음에 다시 찾아주실 날을 기다리겠습니다!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Rakuten STAY 大阪駅北, Gestion de l’hôtel
この度は当施設にご滞在いただき、誠にありがとうございます。10点満点という高評価をいただき、スタッフ一同大変感激しております。今後もより一層サービスの向上に努めてまいりますので、またのご利用を心よりお待ちしております。
par un voyageur
Publié le 26 juill. 2024 sur Expedia
New facility, very clean and modern.
15 min from the station cutting through the park (under construction) and 3 min from Umeda Sky Building.
Highly recommend.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
Thank you for your positive feedback!We're delighted to hear that you found our facility clean and modern. It's great to know that the proximity to the Umeda Sky Building and the park (even with construction) added to your convenience. We appreciate your recommendation and look forward to welcoming you back!
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Rakuten STAY Osaka Station North, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your stay did not fully meet your expectations. We strive to improve our services and would appreciate any specific suggestions you have for us. Please feel free to reach out directly. We hope to have the opportunity to welcome you back and provide a better experience.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Close to station and close to the best sushi we’ve had yet! The room was good side for our family of 4 and the beds comfortable, but the checkin was little frustrating. Once we figured it out then easy to get in and out. Recommend!
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
It sounds like you found a convenient location close to the station and enjoyed some of the best sushi during your stay! The room size was good for your family of four, and despite some initial frustration with check-in, once you got settled, everything was easy. Overall, you would recommend the place. If you have any specific questions or need further assistance, feel free to ask!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Rakuten STAY Osaka station, Gestion de l’hôtel
Thank you so much for the 5-star rating!We're thrilled to know you had a great experience. If there's anything specific you enjoyed or any way we could improve, feel free to let us know. We look forward to hosting you again!
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Rakuten STAY Osaka Station North, Gestion de l’hôtel
We appreciate you taking the time to share your feedback. We're sorry to hear that your stay didn't meet your expectations. We would like to learn more about your experience so we can address your concerns. We are committed to providing excellent accommodations, and your input is valuable to us as we strive to improve.
par un voyageur
Publié le 29 juin 2024 sur Expedia
地理位置離最近的電車中津站都有一段距離，最近便利店步行都要5分鐘，不算太方便，附近亦較僻靜，但房間空間大，整潔舒適
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Rakuten STAY Osaka Station North, Gestion de l’hôtel
Thank you for your feedback. We're glad you found the room large, clean, and comfortable. We understand that the distance from the station and the lack of convenience stores might be inconvenient for some guests. We're always looking for ways to improve the guest experience. We look forward to hosting you again in the future.
