Note fondée sur 304 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Rapport qualité/prix imbattable

Publié le 26 sept. 2024 sur Hotels
Très bon service et accueil. La chambre était très propre, parfait pour se reposer après un long vol. Le personnel était disponible et à l’écoute. Pour le séjour que j’ai fait Osaka, je recommande cet hôtel que cela soit pour un couple ou un voyageur solo. La localisation était très pratique pour les déplacements en train !
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Smile Hotel Shin-Osaka Front Desk, Gestion de l’hôtel
We hope that your trip to Osaka will be a pleasant memoryWe hope that your trip to Osaka will be a pleasant and memorable one.Thank you very much for staying at Smile Hotel Shin-Osaka.We strive to serve our guests in a way that is one step closer to their hearts so that they can leave the hotel in good spirits, and we are most encouraged to hear such words from you. I am sure there are still things we can improve on, but we will continue to strive to please our guests even more in the future,We look forward to serving you again when you come to our neighborhood.We look forward to serving you again.
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par スマイルホテル新大阪 フロント, Gestion de l’hôtel
Thank you very much for staying at Smile Hotel Shin-Osaka.As we are a Smile Hotel, all of our staff strive to provide service that will allow our guests to return home with a smile on their face, so we are truly pleased that you enjoyed your stay.We understand that there are still areas where we need to improve, but we will continue to work hard every day to make our guests even happier, so we hope you will visit us again if you are in the area.All of our staff look forward to welcoming you again.Smile Hotel Shin-Osaka Front Desk
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Smile Hotel Shin-Osaka Front, Gestion de l’hôtel
「We are very happy to hear that you were very satisfied with your stay!」Thank you very much for staying at Smile Hotel Shin-Osaka.I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.
4 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Smile Hotel Shin-Osaka Front Desk, Gestion de l’hôtel
"We look forward to welcoming you back to our hotel!"Thank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to hear that your stay with us was a good one.We know that there are still some things we cannot improve on,but all of us at Smile Hotel Shin-Osaka will continue to work hard to make our hotel even better.We hope you will visit us again when you come to Osaka.We look forward to welcoming you again.
4 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Smile Hotel Shin-Osaka Front Desk, Gestion de l’hôtel
We hope your visit to Osaka was satisfactory!Thank you very much for staying at Smile Hotel Shin-Osaka.I am relieved to hear that there were no major inconveniences during your stay.Our staff will continue to make every effort to improve our services so that we can be there for each and every one of our guests and make it one of the most enjoyable memories for everyone.We hope you will choose our hotel again for a wonderful trip.
5 sur 5
par un voyageur

Publié le 24 avr. 2024 sur Expedia
C'était compact et bien pensé, d'où pratique et assez personnalisé, il y avait aussi assez de machine a laver. Par contre la zone est si vide, on dirait presqu'un coin perdu mais elle est pratique pour servir de base quand on visite le kansai.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Smile Hotel Shin-Osaka Front Desk, Gestion de l’hôtel
Thank you very much for staying at Smile Hotel Shin-Osaka.We are very pleased to read that you had a pleasant stay with us.Our hotel is located approximately 10 minutes on foot from Shin-Osaka Station and approximately 3 minutes on foot from Nishinakajima-Minamikata Station, making it a convenient base for sightseeing in Osaka. In addition, despite its downtown location, the area is very quiet at night, so we hope you will be able to spend a relaxing time here.We know that there are still some things that we have not been able to perfect,We will do our best to make your stay as comfortable as possible, and we hope you will visit us again when you come to Japan.We look forward to welcoming you again.Smile Hotel Shin-Osaka Front DeskTranslated with DeepL.com (free version)
5 sur 5
par un voyageur

Publié le 2 avr. 2024 sur Expedia
Établissement irréprochable à tout point de vue. Propreté, accueil, personnel, chambre spacieuse et moderne. Un sans faute.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Smile Hotel Shin-Osaka Front, Gestion de l’hôtel
Dear Mr/Ms Raphael  Thank you very much for choosing our hotel out of many accommodation facilities. We would like to express our sincere gratitude to all of our hotel employees. We would also like to thank you for your feedback regarding our services.I am very happy to read such happy and grateful words. We apologize for the inconvenience, but we will continue to work hard to create a place that will bring even more joy to our customers.Please come and visit us again when you are in the area. All of our hotel employees are looking forward to seeing you again. Thank you for your continued support of Smile Hotel.Front Smile Hotel Shin-Osaka
5 sur 5
par un voyageur

Très bon hôtel proche des transports

Publié le 30 mars 2024 sur Hotels
L'hôtel est très propre, calme, à 10 minutes de la gare de Shin-osaka, et 5 minutes de Minamikata (Métro et Hankyu), ce qui a été très pratique, pour aller dans le centre ville, à Kyoto, et à l'aéroport. Les lave-linges sont vraiment pratiques. Nous avons passé un très bon séjour.
Commentaires de Gestion de l’hôtel
31 mars 2024 par スマイルホテル新大阪 フロント, Gestion de l’hôtel
Hello HélèneThank you very much for staying at Smile Hotel Shin-Osaka.We want our customers to have a good time at our hotel.We hope your trip to Osaka will be a fun memory.I am very fortunate.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.Smile Hotel Shin-Osaka Front
5 sur 5
par un voyageur

Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Smile Hotel Shin-Osaka Front, Gestion de l’hôtel
「We are glad to hear that you had no inconvenience during your stay.」Thank you very much for staying at Smile Hotel Shin-Osaka.I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.
5 sur 5
par un voyageur

Publié le 7 oct. 2023 sur Expedia
Hôtel propre et proche de la gare TGV. Facilite la visite de la ville étant en plein centre ville. Le personnel est gentil et accueillant.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par フロント, Gestion de l’hôtel
“We are very happy to hear that you complimented our staff.” Thank you very much for staying at Smile Hotel Shin-Osaka. The closest station to our hotel is the JR line and the Midosuji subway line, so we have received very positive reviews for using it when sightseeing in Osaka.We will continue to strive to improve our smiles and service so that our customers will be satisfied, so please come visit us again if you have the opportunity. All of our staff are looking forward to seeing you. Thank you for taking the time out of your busy schedule to post.