Ratings based on 289 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
68% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Shopping time

Posted Mar. 17, 2024 on Hotels
Super Freindly and helpful staff. Next to premium outlet. 10 minutes to KIX by Taxi
4 out of 5
by A traveller

Posted Dec. 13, 2023 on Expedia
What's good 1. Quite 2. Next to outlet but a bit distant away from the train station. 3. Offers most of the usual stuff like in room sandals, toothbrush and toothpaste and razer. What's not so good 1. Check out time is 10am and if you wish to extend to 12pm, you need to pay extra. I don't see many guest but they insist they need to clean the room. 2. Breakfast, not much varieties. You can go to the food court in outlet for your daily meals.
5 out of 5
by A traveller

Posted Oct. 28, 2023 on Expedia
Very clean. Safe area Right next to the outlet shops. Easy to take the train to/ from the airport I'm a solo middle aged female traveller.
Comment from Hotel Management
Nov. 12, 2023 by THE PREMIUM HOTEL IN RINKU, Hotel Management
We are grateful for your favorable comment.We are looking forward to seeing you again.
3 out of 5
by A traveller

Clean but not comfortable

Posted Oct. 26, 2023 on Hotels
Clean hotel woth lovely staff, but if you are looking for decent bed to get some quality sleep before heading to the airport, this is NOT your hotel.
Comment from Hotel Management
Nov. 12, 2023 by THE PREMIUM HOTEL IN RINKU, Hotel Management
Thanks for your comment.In light of your feedback, we will try to improve ourfacility as much as possible.
5 out of 5
by A traveller

Posted Sep. 22, 2023 on Expedia
Hidden gem Nice and professional staff Large rooms with a full size bed(medium firm and comfortable). Bathroom was small compared to other business hotels , but it has everything from a tub, toiletries , hairdryer, Pajamas and soft towels . The rooms were quiet . Residents were respectful. In house restaurant that looks inviting and appealing. I did not partake. 5 minute walk to Rinku Outlet mall, food court and coffee, 15 minute to Rinku Station(10 minute train ride to KIX) 20 minutes to the local restaurants and bars Great stay
Comment from Hotel Management
Oct. 14, 2023 by THE PREMIUM HOTEL IN RINKU, Hotel Management
Thanks for your overall favorable feedback on our facility and service.We are looking forward to your repeated stay in ourfacility.best regards
4 out of 5
by A traveller from The Villages

Posted Sep. 7, 2023 on Expedia
nice
Comment from Hotel Management
Sep. 12, 2023 by THE PREMIUM HOTEL IN RINKU, Hotel Management
この度は、THE PREMIUM HOTEL IN RINKUに御宿泊いただき誠にありがとうございます。またの機会がございましたら御宿泊頂けますことを従業員一同心よりお待ち申し上げております。
1 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
You can hear person snoring from the next room.
Comment from Hotel Management
Aug. 16, 2023 by THE PREMIUM HOTEL IN RINKU, Hotel Management
この度は、THE PREMIUM HOTEL IN RINKUに御宿泊いただき誠にありがとうございます。御不快な思いをさせてしまいまして申し訳ございませんでした。またの機会がございましたら、御宿泊を従業員一同お待ち致しております。
4 out of 5
by A traveller

Posted Nov. 25, 2019 on Expedia
Too far to walk from the train station with the suitcase(s).
5 out of 5
by A traveller

Posted Nov. 20, 2019 on Expedia
Very nice and clean, very close to the KIX and Starbucks inside the outlet mall. Staff are very attentive and polite too. Will definitely come back here again.
3 out of 5
by A traveller

Should be half price at the very best

Posted Nov. 10, 2019 on Hotels
The hotel is all right. Located near an outlet mall, few miles from the airport, and about half a mile from the rail road station. The breakfast was a bit limited with the offer. Service is good and the cleanliness is good. However, must notice that it is not worth the cost!