Ratings based on 264 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
68% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from Calgary

Posted Sep. 23, 2024 on Expedia
Rooms are good and comfortable. Breakfast is fantastic with a lot of choices. The Shin-Osaka station is a 10 minute walk away 15 with suite cases. The rooms come with only 2 prong outlets and if you need an adapter you can borrow one from the front desk. Check in and out is fast and easy. The only downside is they do not really speak English
Comment from Hotel Management
Oct. 7, 2024 by 東横INN新大阪駅東口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。
5 out of 5
by A traveller

Posted Sep. 4, 2024 on Expedia
Very clean and staff are nice and friendly. Free breakfast included of what we paid which is a good deal.
Comment from Hotel Management
Sep. 5, 2024 by 東横INN新大阪駅東口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。
5 out of 5
by A traveller

Posted Mar. 30, 2024 on Expedia
Inexpensive, quiet, easy to reach, close to transportation.
Comment from Hotel Management
Apr. 4, 2024 by 東横INN新大阪駅東口 くちこみ担当, Hotel Management
Lawrence 様この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。
4 out of 5
by A traveller from el monte

Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Nov. 23, 2023 by 東横INN新大阪駅東口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。また機会がありましたらご検討していただけると幸いです。
5 out of 5
by A traveller

Posted Oct. 21, 2023 on Expedia
Great place
4 out of 5
by A traveller

Posted Jul. 28, 2023 on Expedia
Comment from Hotel Management
Jul. 29, 2023 by フロントスタッフ, Hotel Management
この度は東横イン新大阪駅東口へご宿泊いただきありがとうございます。またのご利用をお待ちしております。
5 out of 5
by A traveller

Posted Jun. 12, 2023 on Expedia
Breakfast to start 6am
Comment from Hotel Management
Jun. 12, 2023 by Front, Hotel Management
Thank you for staying at Toyoko Inn Shin-Osaka eki higashi-guchi.Breakfast service starts at 6:30.We look forward to seeing you again.
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 22, 2019 on Hotels
3 out of 5
by A traveller

Posted Dec. 15, 2018 on Wotif
Typical Japanese rock hard bed and pillow, unfortunately the non smoking room was not which was unpleasant
4 out of 5
by A traveller from Niihama, Japan

Posted Dec. 9, 2018 on Expedia
Close to the shibkansen station and the parking and rates were reasonable