Note fondée sur 511 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 nov. 2022 sur Hotels
Hotel neuf, bien placé, excellent petit déjeuner, très propre, bonne literie, calme.
Commentaires de Gestion de l’hôtel
30 mai 2023 par Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
Thank you very much for using Villa Fontaine Grand Osaka Umeda. We would like to thank you again for choosing this hotel from among the many hotels. We will continue to provide the best service as the hotel of choice for our guests. We look forward to seeing you again if you have another opportunity. Thank you very much for staying this time.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
Thank you very much for staying at Villa Fontaine Grand Osaka Umeda. We hope you had a pleasant stay with us during your stay. Our hotel has SPA facilities for our guests to relax and enjoy. We hope that you will enjoy our large public bath and bedrock bath and have a relaxing night's rest. We are open from 6:00 a.m. to 1:00 a.m., so we are sure you will have plenty of time to enjoy your stay. We also have an area for private use. We will charge an additional fee for this service, but if you are interested, please feel free to use this service. We look forward to welcoming you again.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
市區有岩盤浴的酒店！
Commentaires de Gestion de l’hôtel
22 sept. 2024 par VillaFontaineGrandOsakaumeda Manager, Gestion de l’hôtel
非常感謝您入住 Villa Fontaine Grand Osaka Umeda。 我們希望您在住宿期間能有愉快的體驗。 我們的飯店位於大阪的心臟地帶梅田。 酒店前面有一條歷史悠久的商店街，名為大津天神商店街。 這裡主要是餐廳，但也是觀光勝地，請您到處逛逛。 此外，還有許多商店可供您品嚐飲料。 請隨時詢問工作人員的推薦。 我們期待您再次光臨本賓館。 我們的員工期待再次為您服務。
par un voyageur
不錯的酒店，但如果不喜歡和式早餐最好不加
Publié le 18 sept. 2024 sur Hotels整體來說是很好唯獨是每天的早餐是以和式為主，選擇非常少，早餐時間是7:00至10:00，最後入場時間是9:30，有一天我是9:30入場但是80%的食物都是空的，我問服務員他說不會再加的，但當時還有45分鐘才完結，當時還不斷有房客進來，我去問餐廳內其他服務員都說不會再添加，其他客人也有同感，實在太過分了，付了早餐費但沒食物可取，希望管理層要馬上改善及多巡查留意，不要祗坐在辦公室工作，關注細節才是成功之道。其他大致上都滿意，特別是大浴場。酒店地點有點難找，最近的地鐵站是東梅田2號出口，上樓梯後向右轉至看到對面有一個小路口直入才看到。
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
非常感謝您從眾多酒店中選擇入住 Villa Fontaine Grand Osaka Umeda。我們再次感謝您在百忙之中抽空寫下評價與意見。對於您在早餐時遇到不愉快的經驗，我們感到非常抱歉。 我們已立即通知早餐員工，並正在努力改善情況。我們很高興聽到您能夠在寬敞的浴室中放鬆。我們將持續改善服務，以創造一個讓客人滿意的飯店。最後，感謝您抽空給我們您的住宿回饋。 我們期待再次歡迎您的光臨。
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Villa Fomtaine Grand Osaka Umeda Maneger, Gestion de l’hôtel
Villa Fontaine Grand Osaka Umeda에 숙박해 주셔서 대단히 감사합니다. 고객님께서 편안하게 지내실 수 있게 되어 매우 기쁘게 생각합니다. 다시 오사카에 오실 때에도 저희 호텔에 다시 숙박하실 수 있기를 직원 일동은 진심으로 기다리고 있습니다. 감사합니다.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
It’s a perfect location, but if you are with your family it isn’t ideal b/c it is right next to pachinko place and million other drinking places. Also people smoke right outside the hotel. Other than that it is a good hotel. SPA is excellent so must try.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
Thank you very much for staying at Villa Fontaine Grand Osaka Umeda. We hope you had a pleasant stay with us during your stay. As you mentioned, there is a shopping street right in front of our hotel. There are also stores open until late at night where you can enjoy a drink. It is also a sightseeing area bustling with people every day, so please feel free to stroll around. After a day of sightseeing, we hope you will relax at our hotel's SPA facilities. We look forward to welcoming you again.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The public baths here are excellent. They’re free for guests and include the regular baths and hot stone saunas. Also all of the skin and hair products included are absolutely lovely and the rooms come with the standard jammies, razors,tooth brushes, combs, slippers and skin scrubbing towels.
Particularly amazing were the very local(Japanese language only, but so welcoming!) izakaya and sushi spots literally one minute from the hotel. Also the covered markets are RIGHT THERE.
Amazing.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Villa Fontaine Grand Osaka Umeda, Gestion de l’hôtel
Thank you very much for staying at Villa Fontaine Grand Osaka Umeda.We are very happy to hear that you were satisfied with our SPA. We hope you had a relaxing and comfortable stay with us. As you mentioned, our hotel is located near a major train station, so it is convenient for shopping and excursions.We hope you will visit us again when you come to Osaka.We look forward to welcoming you again.Villa Fontaine Grand Osaka UmedaManager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Very clean and the staff were great. Highly recommend this for anyone traveling through the area.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
Thank you very much for staying at Villa Fontaine Grand Osaka Umeda. We hope you had a pleasant stay with us during your stay. There is a shopping street with mainly restaurants in the vicinity of our hotel. There are also many restaurants where you can enjoy a drink. We are sure that you will be able to find a restaurant of your choice, whether it is a quiet and peaceful place or a crowded place with a lot of people. Please take a stroll in this tourist area. Afterwards, we would be happy if you would take advantage of our SPA, of which we are very proud. We hope you will visit us again when you come to Osaka. All of our staff look forward to serving you.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
地點第一次去是有些不好找，如果是坐機場快線來的，到了大阪站之後要在頭頂指示牌上找紫色的谷町線，或者阪神百貨，往那個方向走十多分鐘就可以看到東梅田站，從東梅田站2號出口出來之後向右後方走進小巷子，一直走就看到啦。
酒店非常乾淨整潔，一進大門就有淡淡的精油香，非常怡神。入住和退房手續都可以在4樓的機器上自助辦理，很方便。房間空間也很充足，每天回去都有回家的感覺。
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Villa Fontaine Grand Osaka Umeda Manager, Gestion de l’hôtel
非常感謝您入住 Villa Fontaine Grand Osaka Umeda。 我們希望您在入住期間能有愉快的體驗。 本賓館四樓接待處提供香薰吧。 您可以選擇自己喜歡的香氛，並將其帶到您的房間，全天 24 小時提供。 酒店還提供機器化入住和退房服務。 如果您在入住或退房過程中有任何問題，請立即聯絡就近的工作人員。 我們將很樂意為您提供協助。 我們期待再次歡迎您的光臨。
par un voyageur
Publié le 7 sept. 2024 sur Expedia
very clean and nice
Commentaires de Gestion de l’hôtel
16 sept. 2024 par VillaFontaineGrandOsakaumeda Manager, Gestion de l’hôtel
Thank you very much for staying at Villa Fontaine Grand Osaka. Thank you again for choosing Villa Fontaine Grand Osaka out of all the hotels available.We hope you had a pleasant stay with us during your stay.We are very happy to hear that you gave us a high evaluation of our hotel.We are always striving to be one step ahead of our guests to make your stay as comfortable as possible. We will continue to strive to improve our services without resting on our guests' laurels.Lastly, thank you very much for taking time out of your busy schedule to give us your feedback. We look forward to welcoming you again.VillaFontaineGrandOsakaumedaManager
