Note fondée sur 543 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2024
I would suggest to anyone staying here that you request a room that isn't on the first floor in the front of the building. They have super bright lights on the building that shine VERY brightly into the room all night long.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay with us. I apologize for the discomfort caused by the bright lights outside your room. We appreciate your suggestion and will take it into consideration as we work to enhance our guests' experience.If you choose to stay with us again, please feel free to request a room on a higher floor, and we will do our best to accommodate your needs.Thank you for bringing this to our attention, and we hope to welcome you back soon.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you for leaving a review. We hope that you enjoyed your stay and will join us again in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff was very unhelpful. Asked that our room be freshened up when we checked in. Never received new towels, or had the room cleaned during our stay. Had to ask for multiple things in the room to be filled (towels, Kleenex). Ordered a room that was supposed to sleep six…barely fit four, and staff was not willing to help because we booked through Expedia. Very dissatisfied!
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Management, Gestion de l’hôtel
I’m really sorry to hear about your experience. It sounds like you encountered several issues that made your stay less enjoyable. It’s frustrating when expectations aren’t met, especially regarding room amenities and service.I will be addressing these issues with the staff to make sure that this does happen in the future. I did reach out to Expedia as the the number of guests per room were incorrect on their site and they are working to get this resolved as soon as possible for us. We apologize that we were not able to offer different accommodations over your stay with us.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you for leaving a review. We are glad that you enjoyed your stay and hope that you will join us again on your next trip to Oshkosh!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Management, Gestion de l’hôtel
Hi Nathan, thank you for taking the time to leave a review. We hope that you enjoyed your stay and will be back to stay with us in the future!
par un voyageur
Publié le 3 août 2024 sur Hotels
Spacious room, comfy bed, great shower. Pool was large and appeared to be welcoming. Breakfast was good with good variety.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Management, Gestion de l’hôtel
Mary, we are so glad to hear that you enjoyed your stay. We are happy to hear you found our beds comfortable and enjoyed our breakfast. We thank you for taking the time to leave us a review and we hope to see you in the future.
par un voyageur
Unacceptable Internet
Publié le 30 juill. 2024 sur HotelsWe arrived before noon and were able to check in right away. Our room was the same as last year when we stayed here. We had some time in the room before we left to go golfing. My wife and I wanted to use our devices and were unable to connect to the internet. She called the front desk and was given several tips to try. Nothing, so we left and returned at 5:00 to no internet. We went to the pool and were able to connect but not in our room. This is totally unacceptable. I don’t know if I will stay here next year at this time.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to share your experience. I’m sorry to hear about the issues you faced with the internet during your stay. It’s frustrating when connectivity problems impact your plans, especially when you’re looking forward to some downtime. I appreciate you reaching out to the front desk, and we sincerely apologize that we were not able to assist in getting your iPad's connected. If you decide to give us another chance in the future, please let us know, and we’ll do everything we can to ensure a smoother experience. Thank you for your understanding.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
It was a nice stay. Close to proximity to where I needed to go. Shopping and restaurants near by within 5 -10 min. Nice sitting areas inside the hotel lower and upper floor to relax.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Renee, thank you for leaving a review about your stay. We are glad that you were able to enjoy out sitting areas and that we were close to where you needed to go during your visit. We hope that you will join us again in the future.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for leaving a great review. We hope that you enjoyed your stay and will be back to stay with us again soon!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you for leaving a great review. We hope that you enjoyed your stay and will be back to stay with us in the future!
