Note fondée sur 639 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jennifer,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic 10 out of 10 review! We’re so happy to hear you enjoyed your stay. We can’t wait to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
This is a very nice and clean hotel. There is always a staff member cleaning. Whether in dining room, lobby or hallways, you’ll find someone clearing
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Roberta,Thank you for your kind words. We're thrilled to hear that you found our hotel to be very nice and clean. Our staff takes great pride in maintaining a spotless environment for our guests, and it's wonderful to know that their efforts made a positive impression on your stay. We hope to welcome you back soon for another excellent experience.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Loved cleanliness, convenience to everything
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pamela,Thank you for your positive feedback. We're thrilled to hear that you loved the cleanliness of our property and found it conveniently located. We strive to provide a comfortable and accessible experience for our guests. We appreciate your support and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Missed driveway into hotel. Good breakfast
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad you enjoyed the breakfast. We apologize for any inconvenience caused by missing the driveway—thank you for bringing it to our attention. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the 8 out of 10 rating! We appreciate your feedback and are glad you had a good experience. We look forward to making your next stay even better!Sincerely, Hotel Manager
par un voyageur de SUSSEX
Publié le 26 sept. 2024 sur Expedia
The staff that checked us in was very nice and helpful.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear ADEKUNLE,Thank you for your kind words. We're thrilled to hear that our check-in staff made a positive impression on your stay. We strive to provide friendly and helpful service to all our guests. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The pools very poor condition, toilet leaked, sink didn’t drain, no water pressure, mold in shower and by thermostat
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the condition of the facilities you encountered during your stay. This is not the standard we aim to uphold, and your feedback is invaluable in helping us address these issues. We are committed to improving and will work diligently to resolve these problems. Thank you for bringing them to our attention, and we hope to provide you with a much better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Didn’t even check in. Place smelled and looked disgusting. Expedia will not refund either. Done booking through them as they offer no help to their customers.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Christa,We’re truly sorry to hear about your experience and understand your frustration. It's disappointing when expectations aren’t met, especially regarding cleanliness and comfort. We appreciate your feedback and will address these concerns with our team to ensure improvements. We hope you find a more satisfactory accommodation in the future.Sincerely, Hotel Manager
par un voyageur
Great place to stay
Publié le 19 sept. 2024 sur HotelsComfortable clean and quiet
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Daniel,Thank you for your concise and positive feedback! We're delighted to hear that you found your stay comfortable, clean, and quiet. Your satisfaction is our priority, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
