Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Salina
Publié le 26 août 2024 sur Expedia
Love staying here during the Nationals. They are always friendly and take care of us. The housekeeper always makes sure we have fresh towels and wash rags. The liquor store and cigar shop connected is a bonus.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Shaun! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa
par un voyageur
Don't stay here!
Publié le 13 août 2024 sur HotelsThis had to be the dirtiest most run down places I've ever stayed. Cockroaches, nothing clean in there. No phone (not that anyone needs one anymore) no coffee pot. The a/c didn't work. The list goes on!
Commentaires de Gestion de l’hôtel
17 août 2024 par Noah, Gestion de l’hôtel
Hi! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
par un voyageur
Substandard stay
Publié le 11 août 2024 sur HotelsHotel was very dirty. Hallway carpets dirty. Room Carpet and bathroom dirty. Mold and mildew in shower stall. Microwave didn’t work. Keep blowing the power when we tried to use it. Tv remotes did not work. Only one trash can. Not enough towels. No Kleenex.
Commentaires de Gestion de l’hôtel
17 août 2024 par Noah, Gestion de l’hôtel
Sorry to hear this, James! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Barbara, Gestion de l’hôtel
Hi, Tracy! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
par un voyageur
Publié le 5 août 2024 sur Expedia
Ever time I am in this town, I stay here. Very helpful people.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Barbara, Gestion de l’hôtel
Hi, Patrick! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The manager and staff at this hotel go above and beyond to make your stay comfortable and enjoyable. And can’t speak enough about their kindness. Please ignore the terrible reviews of this property. People can be so ugly and rude. That is not the case with these people. Thank you hotel OYO!
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva , Gestion de l’hôtel
Heartfelt thanks for saying that, Teresa! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Eva
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, Tina! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The only thing that was good was the lady January who helped us get the tv to work for about an hour ... it was not fit for kids .. the hallways were filthy there was propane tanks and pesticide containers in the hallway by the stairs hair in several spots in the bathroom. I took alot of pics... and they overcharge me almost my room was supposed to only be $130.02 thru expedia and they charged us $342.00 waiting for it to get refunded very angry and the liquor store attached to the hotel smells like rotting meat inside..... like I said the best and only good thing about this hotel is their front desk lady named January
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry to hear about your experience, Sonya! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Eva
par un voyageur
Good enough
Publié le 14 juill. 2024 sur HotelsMuch better experience than the last time I stayed here. It was the only hotel in the area available for this weekend, so that’s why I went back. My neighbors were outside talking at the top of their lungs until two in the morning, but that’s not the hotels fault. The air conditioner worked great and the water was hot and The room was clean.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Hi, Dean! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
