Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2019 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Hotels
My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains
par un voyageur
Publié le 4 sept. 2024 sur Hotels
par un voyageur
Publié le 16 mars 2024 sur Expedia
Quiet and clean hotel.
par un voyageur
Publié le 16 mars 2024 sur Expedia
The city with never cleaned walkways
par un voyageur
Publié le 24 nov. 2023 sur Expedia
par un voyageur
Dedeman Delight
Publié le 19 oct. 2023 sur HotelsMy 2nd stay here was very nice. The room was great. Room service was prompt and the food very delicious. My main complaint: You have to manually reconnect with the wifi each time you return to the hotel. Location is great for walking around the city. Breakfast buffet is excellent also.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Aidyn Nursapanov, Gestion de l’hôtel
Dear Mark, Thank you for your feedback and for your kind words addressed to our employees. We always try to ensure that our guests have only positive emotions after their stay at the hotel. Therefore, we are always pleased to receive such comments. Thank you again for your time and we look forward to having you as a guest again. Best regards, Dedeman Oskemen Tavros!
par un voyageur
Major Failure or Saving Cost?
Publié le 28 sept. 2023 sur HotelsHot water doesn’t work in the morning and internet stopped at midnight
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Aidyn Nursapanov, Gestion de l’hôtel
Dear Guest! Thank you for your good rating of the Dedeman Oskemen Tavros Hotel! We are very pleased that you gave such a high rating, this is motivation for us to continue working and to make our guests happy. All your wishes and comments will be transferred to the heads of the relevant departments and will be processed. Minibars in the rooms are currently being filled at the request of our guests. We look forward to welcoming you again as a guest of Dedeman Oskemen Tavros! Best regards, Dedeman Oskemen Tavros
par un voyageur
Publié le 25 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2023 par Aidyn Nursapanov, Gestion de l’hôtel
Dear Sang Ku, Thank you for your great rating and review of your stay with us. We are pleased to know that you found your stay to your liking. Such feedback is always a great compliment and praise for our team. We will continue to make every effort to make your every stay as comfortable and enjoyable as possible. Regards, Kamilya Zhanylkhanova Guest Relation Manager Dedeman Oskemen Tavros
par un voyageur
Publié le 23 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2023 par Aidyn Nursapanov, Gestion de l’hôtel
Dear Sang Ku, Thank you for your great rating and review of your stay with us. We are pleased to know that you found your stay to your liking. Such feedback is always a great compliment and praise for our team. We will continue to make every effort to make your every stay as comfortable and enjoyable as possible. Regards, Kamilya Zhanylkhanova Guest Relation Manager Dedeman Oskemen Tavros
