Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
There was a RAT infestation
Publié le 18 août 2024 sur HomeAwayOverall it could have been a nice enough place that has a perfect location! But there was multiple rats in the crawl space making it in the kitchen at night. Host put out traps and didn’t seem to really think it was an issue. They were there since day one till the end. This seem unacceptable and we would not recommend this properly or host to anyone. Also we will not use VRBO anymore as there’s no real standard attached to properties.
Commentaires de Gestion de l’hôtel
27 août 2024 par VrboOwner, Gestion de l’hôtel
They checked in on Saturday, I was not alerted to the issue until Tuesday morning. Upon being notified I was there within 2hrs to assess the situation. I arrove with my Dad and we noticed signs of rodent droppings. We spent 1.5hrs cleaning the problem areas, garage and crawl space. It looked like some previous guests had left some garbage in the garage thus creating an attractant. The house is surrounded by orchards and vineyards so mice, rats, raccons, skunks etc are all common for the area.
After everything was tidied up we set 10 traps. I came back the following day to check them and caught the one rodent. All the other traps were untouched and remained that way throughout the rest of the week as I came back to check regularly. There definitely was not a "rat infestation".
I run a watersports business so I offered them a free hr on the seadoo for their hassles. This was a special family and they let me know that my prompt attention to this matter and rectifying this issue plus my offers were not enough for them. I then offered to refund them the $280 extra guest fee or 2hr on the seadoo or a 1hr watersport package on my boat. She requested a full day on the seadoo and I made her one final offer of 3hrs on seadoo ($375 value) or to just deal with vrbo directly. She took me up of this offer and I believe I did everything I could to rectify the situation in a prompt and courteous manner. They left the house a disaster and i had noise complaints from the neighbor. AVOID!!
par un voyageur
Family get away
Publié le 28 juin 2024 sur HomeAwaygreat location , private beach and dock were nice
par un voyageur de Vancouver, BC, Canada
Great location and a wonderful home! We’ll be back
Publié le 20 juin 2024 sur HomeAwayA great central location and right on the lake, close to wine tastings and grocery
par un voyageur de Vancouver
Publié le 12 juin 2024 sur Expedia
Loved the proximity to the Beach! Nice, large bedrooms for our family. Great deck space and Kitchen area for cooking. Geoff was very communicative and helpful.
par un voyageur
A little jewel in the most beautiful part of a Osoyoos
Publié le 1 juin 2024 sur HomeAwayFrom the moment you pull up to the front door it feels like home, it is a very spacious well laid out home on the beach.
This charming little home had everything we needed including a state of the art Jacuzzi tub which was a real treat both the main bedrooms at Patti doors opening up to their own deck and $1 million view of the lake
The host was extremely accommodating and very quick to get back to us on any questions we had communication was excellent we were really impressed!
Looking forward to our next visit would highly recommend this place to anyone looking for a relaxing out of the way get away!
Literally five minutes out of town minutes to beautiful wineries quiet neighborhood
par un voyageur
Missed trip but great host
Publié le 16 sept. 2023 sur HomeAwayUnfortunately, we missed our trip due to family emergency, but the host was very helpful and communicative. Will plan another trip next summer.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
I think there was an error on vrbo when I reviewed you! I am so sorry. I rated you 5 stars across the board, I am goin to contact vrbo now and request that the edit the review. Apologies!,
Geoff
par un voyageur
Great property and great host
Publié le 22 août 2023 sur HomeAwayWe enjoyed our stay, and truly appreciated the houseguest discount from ATB!
par un voyageur
Beautiful location, house could use some updating
Publié le 17 août 2023 sur HomeAwayThe location of this property is wonderful! Lakeside, only a 10 minute drive into Osoyoos town.
The cottage is quite spacious and worked well for our group of 7 adults and one dog.
The only negative is that the interior of the house needs some TLC and repairs ( For example: the top bunk bed, the shower, fry pans). Just a little sprucing up and this property would be a 5star.
par un voyageur
Great place
Publié le 25 mai 2023 sur HomeAwayGreat place for a family vacation.
par un voyageur
Perfect, quiet, comfortable lakeside getaway
Publié le 20 mai 2023 sur HomeAwayPerfect quiet location to host friends and family. Plenty of room, lots of parking and very well equipped kitchen. Huge deck with lots of seating, beautiful views, great BBQ. Enjoyed the firepit on the beach. Geoff was great to deal with! We stayed for a month and absolutely loved the cottage and quiet location! Perfect for bird watching (saw baby owls), wine tourism and biking (adjacent to the KVR).