Note fondée sur 246 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Expedia
1. 温泉風呂付の和洋室に宿泊。
家人が大浴場使用できないためにそれを選びました
が、お湯の出が悪くフロントに問い合わせのところ
「大浴場で入浴できます」との回答。
だったら風呂付の部屋を選びません
２．夕食、朝食共に凡庸。
夕食は３種類の卓上で加熱する 鍋物、蒸し物、陶板
焼きで調理して出される品数が少ない。３種類の卓上
加熱の品々で豪華にみえるが、手抜きと感じた。
Commentaires de Gestion de l’hôtel
21 oct. 2024 par staff, Gestion de l’hôtel
この度は雄山荘にご宿泊いただき誠にありがとうございました。また、お忙しい中レビューをお寄せいただき重ねて御礼申し上げます。せっかくお越しいただいたにも関わらず、客室、スタッフ対応、食事の件で不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。 ご指摘いただきました点は、真摯に受け止め改善に努めてまいります。貴重なご意見をいただき、ありがとうございました。雄山荘
par un voyageur
Publié le 11 oct. 2024 sur Expedia
All staffs are very friendly and politely. Dinner and breakfast deliciously.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par staff, Gestion de l’hôtel
Thank you very much for having stayed at Yuzanso and for taking the time to leave a review. We are glad that you enjoyed your stay.Thank you for the many compliments. We hope you will stop by again when you are in the area. All of us look forward to serving you. With much appreciation. Yuzanso
par un voyageur
Publié le 16 août 2024 sur Expedia
溫泉舒適、私人溫泉體驗良好, 懷石料理晚餐十分精緻、服務好
Commentaires de Gestion de l’hôtel
26 sept. 2024 par staff, Gestion de l’hôtel
Thank you very much for having stayed at Yuzanso and for taking the time to leave a review. We are glad that you enjoyed your stay. Thank you for the many words of praise. It is very encouraging. We hope you will stop by again when you are in the area. All of us look forward to serving you. With much appreciation. Yuzanso
par un voyageur
Publié le 1 août 2024 sur Expedia
다소 낡은 느낌이 들기도 했지만 편하게 온천욕을 즐길 수 있어 좋았다.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par staff, Gestion de l’hôtel
Thank you very much for having stayed at Yuzanso and for taking the time to leave a review. We are glad that you enjoyed your stay. We hope you will stop by again when you are in the area. All of us look forward to serving you. With much appreciation. Yuzanso
par un voyageur
Publié le 27 juin 2024 sur Expedia
Good
par un voyageur de Miami
Publié le 26 juin 2024 sur Expedia
Very traditional Japanese ryokan. Vast majority of guests are Japanese and so is authentic but also a bit weird… that’s to say, it doesn’t cater to foreigners.
Can’t decide if the decor is stuck in the 1980s or if this is just Japanese taste. We had one of the fancy rooms with a private lounge and a private bath tub (could fit 2 small people) overlooking the mountain and lake. This was lovely. Public baths were on 3rd floor, but we didn’t use those.
Stayed for 2 days, so ate 2 elaborate dinners and breakfast. All multi course and to Japanese traditional meal etiquette. I’ve never seen so many little dishes. Don’t quite understand the balance of tastes. Loved the wagyu beef and the soup broth with fish. So many elements. This is definitely a place for authenticity.
Can’t say I enjoyed everything I ate, but I appreciated it.
Oh and we slept on the floor.. on traditional bedding. I don’t feel the need to do that again.
Altogether a good experience.
par un voyageur
Publié le 31 mai 2024 sur Expedia
The rooms were spacious and wonderful, and the staff were all very nice
par un voyageur
Publié le 28 mai 2024 sur Expedia
We stayed here for one night… just as something different, as we both have never stayed in a Ryokan before. The Satoyama suite was one of the nicest rooms we’ve ever stayed in. You could tell that it was recently renovated/brand new. It also offered a perfect view of Lake Biwa and the surrounding Otsu area. The open air bath and shower was also a nice touch. We took the train from Kyoto to Ogoto Onsen Station. Once you get to Ogoto Onsen Station there is an area where you can call the hotel and a shuttle is sent to pick you up from the station. It was very nice, especially after lugging our bags around stations all day long. Check-in was super easy; the first question they asked us is if we spoke Japanese. We did not. The person who helped us spoke really good English. Everyone who helped us out was super friendly and accommodating. Since we were also considered VIP because we were staying in the suites we got unlimited free snacks and drinks if we showed our room key downstairs. The only gripe I had was the fact that we didn’t realize that we only paid for breakfast the next morning and not dinner the night we stayed. The only way you can get in for dinner is with a timed ticket which they only gave us for breakfast. They stop serving dinner around 8pm and only begin with room service after dinner is done being served. Since it was a long walk into town from where the hotel was located we had to wait until 8pm for room service. Other than that, the hotel was lovely.
par un voyageur
Publié le 24 mai 2024 sur Expedia
par un voyageur
Publié le 15 mai 2024 sur Expedia
Hotel is too old, no facilities
