Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Gina,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jamie,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Room was good, staff was great!
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Doreen,Thank you very much for your stay. We’re glad you enjoyed your room and found our staff great. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
par un voyageur
Hotel is decent
Publié le 3 août 2024 sur HotelsThe stay was fine. Nothing fancy, but clean. The only thing I wish was better was a tad softer bed. No real complaints!
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Candace,We're glad to hear that your stay was fine and that you found the room clean. We appreciate your feedback about the bed, and we'll consider it as we work to improve our comfort options. Thank you for your input, and we hope to have the opportunity to host you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The welcoming staff was friendly. She did apologize for the room not being ready at the advertised time. And she did call us when it was ready. However, the rooms ac didnt work. The room was very humid. The shower was not very clean. There was peeling paint on the walls. There was a funky smell in the room.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that the staff was friendly and attentive. However, we’re sorry that you experienced issues with the AC, room humidity, cleanliness, and odor. We will address these concerns with our maintenance team to improve the overall guest experience. We appreciate your input and hope to have the chance to offer a more comfortable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Janiah,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Luann,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're so grateful for your kind words and perfect score! Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The staff was wonderful but the cleanliness of the room was not okay and I was not happy to have to clean my own room not only once but twice when we were moved to a different room. Beds were uncomfortable very hard. One receptionist in particular was amazing her name started with a s we had the best experience with her. She was the best I had wished that the rooms were more cleanly and comfortable
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tammy,Thank you for your feedback. We're glad to hear that you had a positive experience with our staff, especially with the receptionist you mentioned. However, we apologize for the cleanliness issues you encountered and the discomfort with the beds. Your comments are important to us, and we will address these concerns to improve our accommodations. We appreciate your understanding and hope to provide a better experience for you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Very awesome staff.
If anything-- be kind of hard and toilet too low(for people with replaced hips and knees)
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Vicki,Thank you for your feedback. We're thrilled to hear that you found our staff very awesome. We apologize for any inconvenience caused by the toilet height, and we'll take your comment into consideration for future improvements. We look forward to welcoming you back.Sincerely, Hotel Manager
