Note fondée sur 923 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Melissa, Gestion de l’hôtel
Dear Marieve,Thank you for taking the time to share your feedback and for rating us 4 out of 5!We’re thrilled to hear that you had a positive experience with us. Your comments are invaluable as we strive to continually improve our services. If there are any specific areas where you feel we could enhance your experience even further, please let us know.We look forward to welcoming you back and hope to earn that fifth star on your next visit!Warm regards,
5 sur 5
par un voyageur

Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Melissa, Gestion de l’hôtel
Dear Sylvain,We're Delighted You Enjoyed Your StayThank you so much for sharing your experience with us. We're thrilled that you had such a fantastic time at our hotel. Your kind 5 rates about our convenient location and the quality of our amenities are much appreciated. We strive to provide a welcoming and comfortable environment for all our guests, and your positive feedback motivates us to continue exceeding expectations. We eagerly await your next visit for another memorable stay.Warm Regards,
5 sur 5
par un voyageur

Publié le 2 juin 2024 sur Expedia
S
Commentaires de Gestion de l’hôtel
3 juin 2024 par Melissa, Gestion de l’hôtel
Dear Jonathan,Your glowing review is truly appreciated! We're ecstatic to learn that you found our accommodations comfortable and our staff attentive. We can't wait to welcome you back for another fantastic stay.Warm Regards,
5 sur 5
par un voyageur

Publié le 2 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Melissa, Gestion de l’hôtel
Dear Julie,Thank you for choosing to stay with us, and for sharing your delightful feedback! We're thrilled that you had such a wonderful time and that our team could make your stay memorable. We can't wait to welcome you back for another exceptional experienceWarm Regards,
5 sur 5
par un voyageur

Publié le 26 mai 2024 sur Expedia
Nice stay!
Commentaires de Gestion de l’hôtel
28 mai 2024 par Melissa, Gestion de l’hôtel
Dear Martine,We're honored by your praise and grateful for the opportunity to serve you. Thank you for choosing our hotel!Warm Regards
5 sur 5
par un voyageur

Publié le 21 mai 2024 sur Expedia
The sofa bed the matress was not comfortable. And the door were very noisy when they were open or close. This matter was taken care though.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Melissa, Gestion de l’hôtel
Dear Robert,Thank you for taking the time to share your feedback with us. We truly appreciate your insights as they help us ensure that every aspect of our guests' experiences meets their expectations.While we're delighted to hear that we were able to promptly address the issues you encountered with the sofa bed and the noisy doors, we apologize for any inconvenience they may have caused during your stay. Your comfort and satisfaction are of utmost importance to us, and we're committed to resolving any issues that may arise to ensure you have a pleasant stay with us.Your feedback is invaluable as it allows us to identify areas for improvement and take corrective actions to enhance the experience of our guests. We thank you for bringing these matters to our attention and for giving us the opportunity to address them promptly.We hope that despite these initial challenges, you were still able to enjoy your time with us. If there's anything else we can do to make your future stays even more comfortable and enjoyable, please don't hesitate to let us know.We look forward to welcoming you back in the future for a seamless and enjoyable experience.Warm regards,
4 sur 5
par un voyageur

Publié le 5 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Melissa, Gestion de l’hôtel
Dear Philippe,Your feedback means the world to us – thank you!We can't wait to welcome you back for another enjoyable stay in the near future!"
5 sur 5
par un voyageur

Publié le 2 avr. 2024 sur Expedia
I had an appointement in that area many restaurants and stores around the hôtel
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Alana, Gestion de l’hôtel
Dear MartinThank you for your feedback about your recent stay. Happy to hear that our location worked well for you!Looking forward to welcoming you back again.
5 sur 5
par un voyageur

Publié le 9 mars 2024 sur Expedia
Everything was perfect. Just 1 thing, the pool temperature was too cold. We appreciate warm water.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Alana, Gestion de l’hôtel
Hi StephanieI'm glad to hear that you enjoyed your recent stay with us. Thank you for your feedback about the pool, we're taking a look at that area to see what we can do to ensure all our guests enjoy the temperature moving forward!Warm Regards,
5 sur 5
par un voyageur

Publié le 3 févr. 2024 sur Expedia
Not the first time staying here, always very good experience