Note fondée sur 680 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de VAIL
Publié le 11 oct. 2024
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Julie, Gestion de l’hôtel
Thank you very much, Richard! It was a pleasure having you at the lodge - Julie, Brian, Jo + staff
par un voyageur
Publié le 29 août 2024
The staff was so incredibly helpful. I was offered a cup of coffee or hot chocolate when I checked in because I came in during the rain. They provided s'more packets and blankets to hang out at the fire. Rooms were updated and the entire place was comfy.
par un voyageur
Publié le 24 août 2024 sur Expedia
par un voyageur
Publié le 22 août 2024 sur Expedia
Our reservation was not correct and they had to give us a different room. The Hotel is older but clean. Only a couch to sit on it was uncomfortable.
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Hotels
We loved the place it was clean and comfortable. I was disappointed to find out that the lady at the front desk pretty much interrogated my mom about her service dog and ask questions that the law says you don't need to. Also she wanted to know what her disabilities were which is very very personal. They were really nice about letting us check out later. When we got coffee we were told we had to pay for the donuts which I thought was a little over the top. However I would stay there again maybe just putting them in their place about asking questions about service dogs cuz they're not supposed to it's the law.
Commentaires de Gestion de l’hôtel
11 août 2024 par Julie, Gestion de l’hôtel
Hi Jacqueline, We're thrilled you enjoyed our clean and cozy rooms and that we were able to accommodate your late check out request.With regards to the questions surrounding the service animal at check-in, We, in fact, are legally able to ask what service the animal is trained to perform. This was the only question that was asked and we ask that same question to each guest that has a service animal accompanying them.As your are aware, we do provide complimentary hot chocolates, coffees, teas and fireside s'mores. For our guests travel convenience, we also have a small snack cart with a variety of items available for purchase. We truly wish you all the best! Julie + Brian
par un voyageur
Just not that good
Publié le 6 août 2024 sur HotelsThe tub was dirty… the coke vending were empty or didn’t work…. The woman and her husband just seemed overwhelmed by running a hotel… & overpriced by about $20-$25
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Hi Joann! It appears you have us confused with another property you visited on your travels. We do not have any vending machines.
par un voyageur
Publié le 5 août 2024 sur Expedia
Great staff! Clean rooms!
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie , Gestion de l’hôtel
We're thrilled you enjoyed our clean rooms and helpful service, Robert! Thank you for staying with us!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Thank you choosing Timber Ridge Lodge, Russell!
par un voyageur
Publié le 3 août 2024 sur Expedia
Really love the property and the woman who ran it was so so wonderful. She gave me great tips and advice on things to do and was just very personally attentive to me as a lodging person —totally love my stay there. Will stay again.
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Bess, it was an absolute pleasure having you and we look forward to seeing you again soon!
