Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Friendly hotel staff and quiet.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Debby,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Management team
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Things went alright during my stay, but it was clear that the facility and rooms were old. I understand that the building is old but that the bedding too? I think that they can do better by replacing for newer bedding at least… the pinpoint area of the hotel is overall safe but stepping a little bit towards the west of the hotel area seems very unsafe… I actually witnessed a car being stolen from a parking lot in a mall 7 minutes away from the hotel… anyhow my overall stay was good… quite and clean!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Lucas,Thank you for sharing your experience with us. We're glad to hear that your overall stay was quiet and clean, but we're sorry that the condition of the facility and bedding did not meet your expectations. Rest assured, we appreciate your feedback and will look into this as part of our efforts to improve our guest experience. We understand your concerns about the safety of the surrounding area, and we encourage all our guests to be cautious when exploring nearby neighborhoods. We hope to have the opportunity to provide you with a more comfortable stay in the future. Thank you again for your valuable feedback.Sincerely,Management team
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Very clean, friendly staff, great location
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Karen, Thank you for your perfect review! It's great to hear you enjoyed our friendly service, convenient location, and overall cleanliness. We hope to welcome you back to DoubleTree by Hilton KC soon for another wonderful experience!Sincerely,Management team
