Ratings based on 933 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 19, 2025
Nice room, but small fitness center with broken A/C
by A traveller
Posted Oct. 20, 2024 on Expedia
The hotel room wasn’t very clean. Staff very pleasant. Location of hotel very convenient for our travels.
Comment from Hotel Management
Oct. 21, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Good morning Angela,Thank you for taking the time to submit a review of your most recent stay at the Fairfield Inn & Suites. We appreciate your feedback on the room cleanliness and will be sure to discuss this with our housekeeping team. We hope you will give us an opportunity to welcome you back soon.
by A traveller
Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Good morning Amy,Thank you for taking the time to submit a review of your most recent stay to the Fairfield Inn & Suites in Overland Park. We are glad to hear you had a good experience and look forward to welcoming you back soon.
by A traveller
Posted Oct. 18, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Thank you for taking time to submit a review of your most recent stay at the Fairfield Inn. We take pride in providing the best possible service to our guests. Please let us know how we can better serve you for the future.
by A traveller
Posted Oct. 13, 2024 on Expedia
Perf ct for a 1 night stay with the family. Everything was clean and well kept.
Comment from Hotel Management
Oct. 14, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Lindsey, Thanks for the great review. We hope to welcome you back soon!
by A traveller
Posted Oct. 12, 2024 on Hotels
Comment from Hotel Management
Oct. 14, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Michael, thank you for taking the time to submit a review of your most recent stay at the Fairfield Inn. We hope to welcome you back soon.
by A traveller
Posted Sep. 26, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Denise Phillips; GSM FFIS-OP, Hotel Management
Dear Yuchian, Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations.I have shared your feedback with the leadership teams, ensuring this does not occur again.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,Denise Phillips; Guest Services Manager at FFIS-OP913-338-3600
by A traveller from Amarillo
Posted Sep. 16, 2024 on Expedia
Not very friendly staff at check in
Comment from Hotel Management
Sep. 16, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Hi Dale, thank you for submitting a review of your stay at the Fairfield Inn & Suites. We appreciate your feedback and will be sure to relay your comments to our front desk team. Thank you again for staying with us and we hope to welcome you back soon.
by A traveller
Posted Sep. 13, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Cynthia,Thank you for the wonderful review of your stay at the Fairfield Inn! We are glad to hear we exceeded your expectations. Hopefully, we'll be able to welcome you back soon!
by A traveller
One night stay
Posted Sep. 11, 2024 on HotelsOnly stayed one night, nice hotel. Booked a king bed but got in later than expected got two queens instead. Had a good breakfast set up.
Comment from Hotel Management
Sep. 11, 2024 by Fairfield Inn & Suites Management Team, Hotel Management
Thank you for staying with us at the Fairfield Inn this week. We appreciate you submitting a review. We apologize for not having a king room available when you checked in, but glad to hear you got the day started off with a great breakfast. Thanks again and we look forward to welcoming you back soon.
