Note fondée sur 605 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Noisy
Very small double rooms
No aircon & downstairs bedroom had no possibility to open window
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Management, Gestion de l’hôtel
Dear Mary,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you experienced during your stay.I sincerely apologise for the noise and the size of the room not meeting your expectations. We strive to provide a comfortable and restful environment for our guests, and I regret that we fell short in your case.Regarding the lack of air conditioning and the difficulty with the window in your downstairs room, I understand how inconvenient this must have been. Your comments are invaluable in helping us improve our facilities and guest experience.Please accept my heartfelt apologies for the discomfort you encountered. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
par un voyageur
Décevant et inconfortable (et cher!)
Publié le 17 juill. 2024 sur HotelsLes plus : notre accueil à la réception a été sympathique. Points négatifs : les chambres sont très exiguës - je ne pouvais pas utiliser les toilettes car elles étaient si proches de la paroi de douche que je ne pouvais pas m'asseoir ! J'ai dû utiliser les toilettes du rez-de-chaussée à la place. Nous avons immédiatement signalé le problème et on nous a dit que rien ne pouvait être fait. NoBreakfast médiocre - les articles étaient épuisés et personne ne se réapprovisionnait. Pour le prix que vous payez pour séjourner dans cet hôtel très moyen, cela ne vaut pas vraiment le coup.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management, Gestion de l’hôtel
Dear Laura,Thank you for your feedback and for highlighting the warm welcome you received from our reception team. We’re pleased to hear that our staff made a positive impression on you.However, I’m genuinely sorry to learn about the issues you faced with the room and our breakfast service. It’s disappointing to hear that the room’s layout and the breakfast provision did not meet your expectations. We aim to offer a comfortable and enjoyable stay, and it’s clear we fell short in these areas.Your comments are invaluable and will be shared with our team to improve both the room design and our breakfast service. We truly appreciate your input as it helps us enhance our guest experience.Should you decide to stay with us again, please do let us know in advance so we can ensure everything is to your satisfaction.Sincerely,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
par un voyageur de DAX
Publié le 28 mai 2024 sur Expedia
Très bon établissement.
Propre, personnel accueillant et gentil.
Possibilité de restauration sur place.
Très bon rapport qualité prix.
Parking payant sur place pour les clients de l’hôtel. 10£ par nuit.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Management, Gestion de l’hôtel
Dear Quentin,Thank you ever so much for your kind words. We are delighted to hear that you found our establishment to be clean and our staff both welcoming and friendly. It's wonderful to know you appreciated our on-site dining options and found our value for money to be excellent.We understand that parking is an essential aspect for many of our guests, and we strive to make it as convenient as possible with our on-site parking, available at 10 per night.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Correct.
par un voyageur
Publié le 3 août 2023 sur Hotels
par un voyageur
Publié le 7 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Management, Gestion de l’hôtel
Dear Andre,Thank you for taking the time to review our hotel! We are thrilled to hear that your experience with us was exceptional and that you rated us 10 out of 10.We strive to provide our guests with the utmost comfort, excellent service, and a memorable stay, and it's wonderful to know that we met your expectations in every aspect. Your positive feedback encourages us to continue delivering the highest level of hospitality to all our guests.If there is anything specific you would like to mention or any suggestions you have to further enhance our services, please don't hesitate to reach out. We value your input and are always looking for ways to improve.Once again, thank you for your fantastic review and for choosing our hotel. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
Recommandé
pour Tout le mondepar Philippe de France
très bonne adresse pour tous , à conseiller
Publié le 7 déc. 2012 sur Expedia
Pour : le jaune des murs du restaurant et le diner
Contre : l'aspect extérieur
Emplacement : facile à trouver
Personnel charmant et efficace
diner et breakfast très bien
chambre spacieuse , confortable et propre
par un voyageur
Publié le 3 août 2024 sur Expedia
Unlike a number of hotels in Oxford, this one seems to have time and space for its guests. Helpful staff and a spacious breakfast area with decent choice.
Commentaires de Gestion de l’hôtel
6 août 2024 par Management, Gestion de l’hôtel
Dear Joanne,Thank you so much for your kind words! We're delighted to hear that you enjoyed the spaciousness of our hotel and the attentive service from our team. It's great to know that our breakfast area and selection met your expectations. We always strive to create a welcoming and relaxed environment for our guests, so it's wonderful to receive such positive feedback.We look forward to welcoming you back on your next visit to Oxford!Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Hotel was a fine tourist hotel, although room was small and no air-conditioning. Breakfast was really busy but acceptable.
Commentaires de Gestion de l’hôtel
6 août 2024 par Management, Gestion de l’hôtel
Dear Tanya,Thank you for taking the time to share your thoughts with us. We're glad to hear that you found the hotel to be a fine choice for tourists. We appreciate your feedback about the room size and the lack of air-conditioning—these are areas we’re actively looking to improve.We also recognise that breakfast can get quite bustling at times, and we're working on ways to make the experience more enjoyable. Your comments are invaluable as we strive to enhance our services.We hope to have the pleasure of welcoming you back in the future and providing an even better experience.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Enjoyed our stay!!
Commentaires de Gestion de l’hôtel
7 août 2024 par Management, Gestion de l’hôtel
Dear Barry,Thank you ever so much for your kind words! We’re absolutely delighted to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we’re thrilled that we could contribute to a positive experience.Should you decide to visit again, please don’t hesitate to let us know if there’s anything we can do to make your next stay even more enjoyable.Warm regards,Thank you ever so much for your kind words! We’re absolutely delighted to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we’re thrilled that we could contribute to a positive experience.Should you decide to visit again, please don’t hesitate to let us know if there’s anything we can do to make your next stay even more enjoyable.Warm regards,
