Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
2,6 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
I enjoy the rooms
Commentaires de Gestion de l’hôtel
7 août 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review.
par un voyageur
Great.
Publié le 25 juill. 2024 sur HotelsNo breakfast but room was clean and everything worked.
Commentaires de Gestion de l’hôtel
7 août 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review.
par un voyageur
Publié le 24 mai 2024 sur Expedia
I stayed for 3 nights in this hotel. It felt very unsafe as people at all hours of the night would walk past my door and window. People would stare. The office lady was nice however the cleaning lady wasn’t. She didn’t speak English well and it was hard to understand what she was saying. I looked on the booking website and it said it was pet friendly and did not mention a pet fee. The cleaning lady kept approaching me as I was trying to put my dog in my car. She kept asking over and over whether I’d pay the pet fee with cash or card and I told her repeatedly that I don’t carry cash. It made me assume she was trying to pocket the money. I was very upset as I had to pay $20 per night for my dog to stay with me in total it was $60. As a single woman in a state and city that isn’t home I don’t appreciate the demeanor and the way the lady was coming off about the money. She had no respect for personal space as she kept inching closer and closer to me and my dog. I also requested a non-smoking room, in which I was not given. The room I had was run down and dirty. It smelt of cigarette smoke. I was not very pleased about this. But again as a single woman in a new place I did not feel comfortable going to the office to switch rooms. I dealt with it, the bed was very comfortable. The bathroom wasn’t too dirty, however there was weird stains on the toilet. The floors in the room were disgusting. If you need a quick place that’s cheap go for it, but otherwise save your time and money.
Commentaires de Gestion de l’hôtel
20 juin 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review. We're sorry to hear that you had a negativeexperience and would like to apologize for not exceeding your expectations. We take cleanliness andcomfort very seriously. The room smell and pet issue will be addressed with out staff. WE are going through some staff issue and need to better train them. We will investigate this further and take steps to improve our service. We haveaddressed this with our staff and are taking steps to ensure that it doesn't happen again.Apologies(not
par un voyageur
Publié le 5 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par managment, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about yourstay and how we can improve, you are helping us deliver a superior experience for you and other guestsin the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 23 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review.
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Liked the updated room and comfortable bed. Should add continental breakfast
Commentaires de Gestion de l’hôtel
22 avr. 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review. Our staff works hard to deliver a superiorexperience for all our guests
par un voyageur
Publié le 19 avr. 2024 sur Hotels
The bed was really soft.but the room was not very clean. I had my service dog with me and a friend was picking me up and he had his little dog with him and i was accused of having two dogs. And the lady was the first one to come to the truck and ask about towels and I told her I only had one. And then the man comes all the way to the window yelling that i had tow dogs
Commentaires de Gestion de l’hôtel
22 avr. 2024 par managment, Gestion de l’hôtel
Thank you for taking the time and leaving us a review. We're sorry to hear that you had a negativeexperience and would like to apologize for not exceeding your expectations. We take cleanliness andcomfort very seriously. We will investigate this further and take steps to improve our service. We haveaddressed this with our staff and are taking steps to ensure that it doesn't happen again
par un voyageur
Publié le 24 janv. 2024 sur Hotels
par un voyageur
Publié le 25 nov. 2023 sur Expedia
The staff were unpolite
par un voyageur
Publié le 9 nov. 2023 sur Expedia
House keeping kept coming to my door at 9am in the morning when I told them I work 3rd shift if I need any assistance I’ll call the office to let them know kept opening my door all the way open letting flies in kept checking my room for guest or smoking I honestly felt racially profiled… every time anyone of my family came to deliver food they come out and yell no guest said I can’t have no one pull up in. They parking lot gave me one big towel and one small knowing it was 5 people in the room ( and the towels was dirty) it’s was just a totally disgusting mess will not book again
