Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
RNC getaway
Publié le 31 juill. 2024 sur HomeAwayI needed to get away from the city to a cabin in the woods!
par un voyageur
Don’t waste your money
Publié le 25 juill. 2024 sur HomeAwayThe grass was not cut and the said someone will come to cut it, but they never showed up. Also, there were ants in every room, including the living room and bedrooms. There were spiders next to the couch and on the side of the couch and stains on blankets on the couch. There was no firewood for the fire pit, and because the grass was not cut, it was tons of mosquitoes and other bugs back there in sitting water. The bench by the fire pit was full of blood don’t know from what couldn’t use it. There were no chairs for the fire pit back there that didn’t have red stains on them. It was not a clean place.
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay with us. We value cleanliness and safety very highly and are disappointed that your rental home did not reflect these values. Please know that this is not commonplace, and we have forwarded this to our local manager to avoid future complaints. We do hope we will have another complaints.
par un voyageur de Iowa
Great, as long as the temperatures are mild.
Publié le 11 août 2023 sur HomeAwayPros:
Good amount of space.
Comfy beds
Awesome den.
Cons: there is only 1 wall air conditioning unit in the house located in the dining room. The 2 upstairs bedrooms got very hot and the only option was to open windows and use the fan (this helped but was still entirely too hot for my comfort). The temps were mild while we were there (low 80's) but it was very hot upstairs. If you are heat sensitive and/or expecting hot temps do not plan on using the 2 upstairs bedrooms.
Also, it is 35-40 minutes to the attractions in Wisconsin Dells.
Commentaires de Gestion de l’hôtel
27 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Aven. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
par un voyageur
OVERPAID!!
Publié le 20 juin 2023 sur HomeAwayI was way overcharged for what we got! First of all this was supposed to be 20 minutes from the Dells and it took over 35 minutes to get to anywhere in the Dells. So we spent a lot more on gas than expected. The bathrooms BOTH need to be updated! There was no AC upstairs and no air movement. Just really disappointed...
Commentaires de Gestion de l’hôtel
6 juill. 2023 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Peaceful retreat
Publié le 26 mars 2023 sur HomeAwayThe pictures online do not do this home justice! Welcoming atmosphere! Our group would definitely book another trip here
par un voyageur de Rockford, IL
Could have been better l
Publié le 20 févr. 2023 sur HomeAwayThe cabin itself was decent and the beds were comfortable, however we made note of several issues:
- Broken kitchen drawer
- Minimal kitchen essentials
- Inches thick of ice on the driveway. A guest fell and hit her head.
- Burnt window curtain from heater in upstairs bedroom (fire hazard)
- Barnyard doors get stuck
- Motion sensor light wouldn't turn off on deck
- outside garbage hadnt been taken out and was overflowing
- Ceiling tile in basement was damaged
- Sliding glass door doesnt have a lock
- Cobwebs in most windows and bathroom
- Upstairs bedroom window knob was broken
- the neighbors have big dogs that are off leash and come into the yard to use the bathroom. My dogs were frightened.
- Dead lady bugs in dining room light
- Ice dispenser doesn't work
- Dim light in stairwell so couldnt see well
- Main floor bathroom sink and kitchen sink hardly drain
If remedied, we would consider staying again.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Christa, we regret to hear that your time with us was less than satisfactory. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
3 Day Family Getaway
Publié le 8 janv. 2023 sur HomeAwayWe really enjoyed the location, Good size for our needs (Family of Four), Loved the fact we could bring our Golden Retriever. Was able to take her on some nice walks. Hiking/Snowshoeing around John Muir Park was great, Perfect 2.0 Miles, We really enjoyed the Spacious Sun Room.
Would of like to have Utilized the Basement, however there had been a Dead Mouse Oder coming from the Laundry area in the Basement, we had to burn some Incense to help mask the smell. Since it was winter it would have been nice to utilize the Pellet Stove to take off the chill in the Morning, but there were not enough pellets(I even tried to buy some). We arrived on Christmas Day and there weren't a lot of choices for Restaurants (most of which are closed on Monday and Tuesday) we expected to cook some of our meals, however the Skillets need to be scrubbed as obviously the previous guests must have just put them in the dish washer. Could also use some more of the basics (Cookie Sheets) The last thing I think they could improve on is have the ability to shut off the Spot Lights on the Garage, they are motion activated and they shine directly into the Patio Doors going out to the deck from 1st Floor Bedroom, Or room darkening curtains. Please don't get me wrong we had a good time and loved the location and decided we would come back either in the spring or Fall and bring our friends.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Vacasa Management is the worst
Publié le 2 janv. 2023 sur HomeAwayWe had an emergency (involving police) and could not make it to the cabin. I tried to reach out to the management company and they are completely unresponsive. Same with the owners, even though there is a direct chat feature with management/owners. I will never book with any home that’s managed by Vacasa.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Hana. We sincerely apologize about the issue with your reservation. We are so sorry for the disappointment and frustration on communicating with us, and we welcome your feedback as a means to improve. Thank you.
par un voyageur
Beautiful
Publié le 8 déc. 2022 sur HomeAwayThe place is very clean and cozy. We had a very good time and very relaxing stay. We definitely recommend it.
par un voyageur
Anniversary Weekend Getaway
Publié le 14 oct. 2022 sur HomeAwayWe spent a long weekend with friends at this beautiful place. We all had our own space with 4 bedrooms to choose from. The main living area was perfect for our group. This property is about a 30-40 minute drive from Wisconsin Dells. We were able to take advantage of some fun stuff there, while also enjoying some time in Oxford. We would definitely consider staying here again!
