Note fondée sur 81 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
La sécurité de l’endroit, la propreté, et la situation à proximité de toutes les attractions touristiques et des commerces
Commentaires de Gestion de l’hôtel
30 août 2024 par AT, Gestion de l’hôtel
Dear Francois,Thank you very much for your positive review and the comments regarding the place and the cleanliness of our property, it thrives us with great motivation and joy to serve you and our future guest to make their stay even more happy, thank you again and have a wonderful rest of the day!Kind Regards,GSH Reservation.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Bocardo Reservations Team, Gestion de l’hôtel
Dear Christophe, Thank you very much for rating us. We are glade that you have liked your stay with us. Regards, The Bocardo Hotel Team
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Great location . But we were not informed about the fact that you have to climb a set of stairs to the first floor in order to check in and then another set of stairs to the second floor rooms. I am retired and had heavy luggage there is no elevator.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Bocardo Team, Gestion de l’hôtel
Dear Carol, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our great location. However, we sincerely apologize for any inconvenience caused by the stairs.We want to clarify that our Expedia listing does mention the presence of stairs and No lift in property, as we understand this can be a challenge for some guests. We appreciate your understanding and feedback, as it helps us improve our communication.If you have any further concerns or suggestions, please don’t hesitate to reach out to us.Thank you again for your stay, and we hope to welcome you back in the future.Best regards,The Bocardo Hotel Team.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Excellent location
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Yue,Thank you for your feedback. We are delighted that you enjoyed your stay with us, and looking forward to hosting you soon once again in near future.Kind Regards,
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Room smelt terribly almost like animal urine and got a member of staff to check and verify. Very noisy and requires double glazing. I would rate this hotel as 2 star
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Mark,Thank you for sharing your feedback. We're very sorry about the issues you experienced during your stay. We take comments seriously and looked into both the room condition and noise concerns to make improvements. Your input helps us improve, and we appreciate you bringing this to our attention.Kind regards,
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Roderick,Thank you for your feedback. We are delighted that you enjoyed your stay with us and looking forward to hosting you once again in near future.Kind Regards,
par un voyageur
Publié le 25 sept. 2024 sur Expedia
There are many flights of stairs up to the check in desk with no option of an elevator, so you needed to drag your luggage up and down yourself. Then another flight of steps to your room. I was a little terrified of what would happen if there was an emergency as far as getting out of there. Staff was delightful.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Victoria,Thank you for your feedback. We understand that the stairs can be challenging, and we’re sorry for any inconvenience this caused. Our team is always happy to assist with luggage. We appreciate your kind words about our staff and will consider your concerns for future improvements.Kind Regards,
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Jessica,Thank you for your feedback. We sincerely apologize that our hotel did not meet your expectations. Please don’t hesitate to reach out to us directly if you’d like to discuss any specific concerns.Kind regards,
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bocardo Hotel Reservation Team, Gestion de l’hôtel
Dear Lara,Thank you for your feedback. We are sincerely sorry that our hotel did not meet your expectations. Please don’t hesitate to reach out to us directly if you’d like to discuss any specific concerns.Kind regards,
par un voyageur
Central Oxford, great value
Publié le 20 sept. 2024 sur HotelsThe ebtrance, stairs, and reception area look a but tired but the room exceeded expectations. Quiet, very clean, and comfortable bed. Shower a little cramped, but plenty of hot water and nice and clean. Brilliant situation in centre of Oxford, close to station, and I would say excellent value for money. Staff really nice. Definitely would stay again.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Bocardo Reservations Team, Gestion de l’hôtel
Dear guest,Thank you for your feedback and your kind words. We are delighted that you enjoyed your stay with us and looking forward to hosting you once again in near future.Kind Regards,
