We purposely rented a room here because they advertise an indoor pool. My mom wanted me to bring our 4 year old grandson to visit and get a indoor pool because he loves to swim, the water was so cold his lips were blue in minutes and none of us adults could even stand to get in. I called a nearby hotel and asked if the indoor pool was warm, they said around 90 so we booked. I went to the front desk to turn key in and tell them why we were leaving, I wasn’t rude at all but first comment back to me was well we can’t give you a refund or discount because you booked third party ( Expedia) well ummm I never asked or referenced any thing about wanting a discount. Wasn’t our first stay, we didn’t use pool first time it was just us adults, but it was a pleasant stay, not so much this time.