Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Excellent stay!!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
SAVE YOUR MONEY
Publié le 14 sept. 2024 sur HotelsDO NOT STAY HERE!
I booked this hotel based on the “exceptional” reviews, but my experience was far from exceptional. Upon entering the room, I found bugs on the nightstand and floor, mold in the shower, and a stained mattress. There was also hair both on the floor and in the bedding, which was incredibly off-putting. We arrived at midnight after a 18 hr drive so we slept on top of our own blankets and pillows. We checked out ant 5AM and asked for a refund, but the management was out until noon. When they returned they denied my request, offering no solution to the issues. For a place with such high ratings, this stay was a major disappointment. I do not recommend staying here. Save your money and book somewhere else.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Homewood Suites by Hilton, Gestion de l’hôtel
Thank you for sharing your experience with us Mr. Collins. It is unfortunate to hear that your stay was not up to par and we extend our most sincere apologies. We have reported your concerns to the appropriate department heads and are working to rectify any and all displeasing conditions in the room you stayed in. Thank you again and we wish you safe travels.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Na
par un voyageur
Publié le 4 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Spacious rooms and bathroom. Kids enjoyed the pool. Friendly staff. Eggs at breakfast were not tasty.
par un voyageur de Colorado Springs
Publié le 6 août 2024 sur Expedia
Very nice
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The property was clean and in great condition. Close to the highway, but far enough away to not have highway noise. It was a very good stay.