Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rouen
Super petit hôtel
Publié le 11 mai 2018 sur HotelsLieu et hôtel parfaits, l'hôtel est un peu à l'écart du centre-ville mais au calme. ville à visiter
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Dave,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Paducah and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Well, let’s put it this way. I’m already on the road and I checked in at eight. Sketchy, but the lady at check-in was very nice very accommodating, but put me in a room that smelled like smoke. They have notes about smoking, even wrote it on the outside of the envelope which means they have issues with people smoking. I was not getting charged so Appreciative. She moved me I just woke up to get something out of my purse and shine the light from my phone on a bug in the bed I am absolutely freaking out grab my clothes and I’ve already left Mad because I have lost money now, and I was resting from a long trip I have no idea whether I’m bringing them back with me and I am not gonna be able to sleep Livid. I can take the rundown Facilities, but absolutely not that
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Wendy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Paducah. I was happy to read that the front desk clerk was very nice and very accommodating. However, I was saddened to read that your stay fell short of your expectations due to the unpleasant odor in the room, the insects you reported and other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Off a truck stop next to highway. It was a clean room and convenient.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Lee,Thank you for taking the time to write a review of your stay at the RED ROOF INN PADUCAH. I am happy you were pleased with our clean room and convenient location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 août 2024 sur Expedia
It was a great experience.
Commentaires de Gestion de l’hôtel
31 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Alvin, We at the RED ROOF INN PADUCAH are thrilled to have earned your scoring of 5/5 in regards to your recent stay with us. It was good to read you had a great experience with us. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests here at Red Roof. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur de Wells
Publié le 24 août 2024 sur Expedia
Staff was super nice. The beds were comfortable and the sheets were the softest I’ve ever slept on. Room was very clean.
Commentaires de Gestion de l’hôtel
27 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Virginia,Thank you for taking the time to write a review of your stay at the RED ROOF INN PADUCAH. I am happy you were pleased with our nice staff, comfortable beds and clean rooms. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Rosanna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hello Chris, The staff at the Red Roof Inn Paducah and I felt good seeing your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Save money. Stay here.
Publié le 3 août 2024 sur HotelsSurprisingly nice for the great price. Would stay again. Good check in. Room was cool and ready.
Commentaires de Gestion de l’hôtel
5 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Cheri, Thank you for telling us about your stay at the Red Roof Inn Paducah. I am glad that you were pleased with the cleanliness in your room, our great price and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 10/10 rating with us, Chris. Our staff at the Red Roof Inn Paducah was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
