Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Emplacement top
Seul bémol le personnel, pas plus d’explication sur les horaires des repas donc pas pu manger un soir car les cuisines ferment à 21h30 alors que nous avons essayer de manger à 20h30 mais selon eux la cuisine pas encore ouverte alors qu’après coup ils nous montrent les horaires 16h30 à 21h30 aller comprendre , donc pas manger ….. très énerver leur seul alternative acheter à manger dans leur shop …. Des chips repas inoubliable….
Particulier…
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Romain, Thank you for choosing to stay with us at Hyatt Place Page / Lake Powell. We are pleased to read that you overall had a pleasant experience and that our location was ideal for your plans. That said, we regret the difficulties you had trying to communicate with our associates, and we are sorry for the inconvenience this caused to your dining plans. We are grateful for your valuable feedback, and we will share it appropriately as we are committed to improving our guest's experience. We look forward to welcoming you back soon.All the best, Nadia SantacruzGeneral Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Très propre. Bon déjeuner. Belle vue
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sophie, We are delighted that our spotless accommodations with boundless views of Arizona's desert landscape exceeded your expectations and that you particularly loved having lunch with us. Thank you for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager
par un voyageur
nul
Publié le 23 sept. 2024 sur HotelsAccueil lamentable, la jeune femme préférait garder ses yeux rivés sur son téléphone et nous a bien fait ressentir que nous la dérangions. Dans les chambres, impossible de dormir, la climatisation fait un tel bruit que même avec des bouchons d'oreilles on ne peut pas la laisser en route. Du coup, on meurt de chaud dans la chambre. Enfin, le service du restaurant ne prend pas les commandes à table et est très desinvolte. Le petit déjeuner est plutôt lié à l'idée qu'il faut bien manger quelque chose qu'un moment de plaisir
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dehoul, Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we are disappointed about any difficulties you encountered. Not only do we apologize for the issue with the air unit and the level of service you received from one of our associates. Additionally, we extend our apologies for the experience you had at the in-house restaurant. We appreciate you bringing these concerns to our attention as we are continually seeking to improve. We hope you will allow us to redeem ourselves.All the best,Nadia Santacruz,General Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
The hotel was a good surprise and more modern than all the others around. The wait for the restaurant was very long but still also a good surprise. The food was very tasty and well cooked. I would recommend to stay here
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Florence, We are thrilled you enjoyed your stay at Hyatt Place Page / Lake Powell and loved our up to date accommodations. While we are glad you liked the delicious food at our in-house restaurant, we apologize for the wait time you experienced. We will address this with the appropriate teams to enhance our dining experience. Thank you for your kind recommendation, and we look forward to seeing you again soon. All the best, Nadia Santacruz,General Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Hotel familial, assez confortable, petit dejeuner bien. Equipement vieillissant, piscine assez sale, personnel antipathique et désagréable au restaurant.
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, We are pleased your overall stay was pleasant and that you enjoyed our well-appointed accommodations and breakfast. However, we apologize for not meeting all of your expectations with the service and amenities. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us at Hyatt Place Page / Lake Powell the next time your travels bring you to the city.All the best, Nadia Santacruz,General Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Dear Yannick, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Place Page / Lake Powell.All the best,Nadia Santacruz,General Manager
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Vincent, Thank you for your kind rating. We are delighted that we exceeded most of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia Santacruz,General Manager
par un voyageur
Un hotel conforme aux normes Hyatt
Publié le 20 mai 2024 sur HotelsUn hotel correct, une chambre conforme aux standards de ce type d'établissement mais climp trop bruyante. Hôtel propre.Petit dejeuner inclus convenable.
Commentaires de Gestion de l’hôtel
22 mai 2024 par General Manager, Gestion de l’hôtel
Dear Patricia, Thank you for being our guest and for writing such a review. We are delighted to read you liked your accommodations and that you took advantage of our complimentary breakfast. However, we hope you will accept our apologies for the issues you had with the air unit in your room and for the inconvenience caused. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager
par un voyageur
Publié le 13 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par General Manager, Gestion de l’hôtel
Dear Francois, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hyatt Place Page / Lake Powell soon!All the best, Nadia Santacruz,General Manager
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Resté juste une nuit, personnel tres sympathique et aux petits soins.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Cyril, Thank you for the great review of Hyatt Place Page / Lake Powell. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. Thank you again; we look forward to welcoming you back soon.All the best, Nadia SantacruzGeneral Manager
