Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Peaceful Mountain Home
Publié le 10 août 2024 sur HomeAwayOur family had a wonderful stay in this beautiful log cabin. There was plenty of room for our family. The house had everything we needed for a relaxing vacation. Great communication with owners as well. Would stay again!
par un voyageur
Publié le 9 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
What was your issue. We didn’t know anything was wrong. Would certainly want to address any issues that you had. Please let us know. Thank you
par un voyageur de Amarillo
Absolute Perfection
Publié le 2 août 2024 sur HomeAwayGorgeous house and property! The views were spectacular. Everything our family needed for a relaxing vacation was there - well stocked kitchen, games, and comfy beds. We enjoyed seeing the wildlife each day and the beautiful afternoon mountain showers. The property is in a neighborhood, but the seven acres gave us plenty of space to explore and have fun. The property owners were great about communicating with us both before and during our stay. Highly recommend this property!
par un voyageur
Enjoyable experience
Publié le 15 juill. 2024 sur HomeAwayBeautiful home with good amenities. Love the clean mountain air. Was a wonderful family time and everyone enjoyed it including the little ones. Everyone loved the train ride and hiking. Had never done a VRBO and found the experience quick, easy, and definitely worth it.
par un voyageur
Beautiful
Publié le 9 juin 2024 sur HomeAwayThe house, property, and setting were beautiful! Close enough to town, restaurants, and activities to be convenient but far enough away to feel secluded and private!
par un voyageur
Leave me alone, please
Publié le 5 avr. 2024 sur HomeAwayThe location is nice but the home is very outdated. The problem with this place is that you will receive multiple calls and messages from the owners before, during, and after my stay.
The owner will make you sign a separate lease agreement after you book through VRBO. They will then send you a secondary set of instructions on the day you check in with separate rules in addition to the agreement you sign.
These rules include the fact that they have cameras with audio throughout the property. It felt like an invasion of privacy.
The owner will add extra charges to your credit card after leaving the home. They claimed that the charges were for scratching their poker table when our group never used the room that it was in.
The owner then stated that our group did not make the scratch but stated that the group caused their cleaning team 4 extra hours of cleaning because we did not start a load of towels.
I then had to interact with them multiple times over the next few weeks because of the extra cleaning required and the charges associated with it.
If you stay at this place, be prepared to have the owner be a part of your life for a month. Take pictures of everything when you leave.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the details of your complaint. Of the over 120 reviews, two were not 5 stars and both those had some of their damage deposit withheld for damage or extra cleaning time. The cameras we have are fully disclosed in our description and are for property security and Amazon delivery. There is no camera around the hot tub or inside the house. We call every guest to make sure our property is RIGHT FOR THE GUEST. We are happy to send anyone pictures to explain our $75 extra charge for this guest. The floors were left muddy from tracking dirt throughout the living area. Your group did stay in the apartment with the table. The extra communication explains our check out instructions. We send some extra communication about our community rules, since we are part of an HOA. No on else has ever complained about extra contact as we try to provide information about things to do in the area. And extra information about our house. We also usually call or email to see if everything is OK. If anyone is concerned, we highly recommend guests take pictures before and after they leave if they feel something is wrong. We feel extremely good about our past guests comments. I guess we couldn’t please 2 out of 120 guests. Thank you
par un voyageur
Pagaosa Cabin
Publié le 9 mars 2024 sur HomeAwayGreat place and host was very accommodating. Just outside The main part of town but was able to do so much. Snowboarding a couple times, Snow mobile ride, good thai food and soaked in the hot springs (a little stinky though). Cabin had everything we needed (or could want) to make meals, coffee, etc. Beds were very cozy. Beautiful starry nights and amazing sun rises
Commentaires de Gestion de l’hôtel
13 mars 2024 par VrboOwner, Gestion de l’hôtel
Ron,
Thank you so much for taking the time to give us a such a nice review. So glad you were able to enjoy the city as well as our home. We love it when we are there enjoying beautiful nature. We hope you are able to return soon.
Janice
par un voyageur
Friend & Family Getaway
Publié le 25 févr. 2024 sur HomeAwayThis house was fabulous. Everything in the listing was exactly as stated and even more. The owners were very helpful and answered our calls right away. Have been renting homes in Pagosa for the past 30 years and would rate this at the top.Will definitely be going back
Commentaires de Gestion de l’hôtel
26 févr. 2024 par VrboOwner, Gestion de l’hôtel
We are confused. Your writeup says you were very happy but then you gave us a 1 star rating. What could we have done to make your stay better? Please let us know what we need to improve. Thanks for staying with us. Steve
par un voyageur
Great place
Publié le 23 déc. 2023 sur HomeAwayBeautiful country cabin
Commentaires de Gestion de l’hôtel
2 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you. Glad you enjoyed the property- happy new year to your family.
Janice
par un voyageur
Excellent Vacay
Publié le 6 déc. 2023 sur HomeAwayvery nice log cabin it's just minutes to town but also feeling of seclusion and being in the mountains -/very nice
Commentaires de Gestion de l’hôtel
2 janv. 2024 par VrboOwner, Gestion de l’hôtel
Mike
Glad you enjoyed the our home and thank you for picking our house for your vacation destination.
Janice
Janice
